Sr. Systems Administrator - Bank Operations

MidFirst Bank
United States, Oklahoma, Oklahoma City
Mar 22, 2025
Description This position is responsible for executing the critical technical tasks that are integral in the overall Bank Operations workflow, supporting in the creation and automation of ad-hoc reporting needs, analyzing process workflows, identifying solutions to streamline or automate data transmission and daily tasks, and providing technical assistance with regard to internal and external applications for Bank Operations. System Administration Coordinate the consultation with software users for ideas related to features that would further enhance the software. Designs changes for and customize software to meet the needs of MidFirst Bank. This includes system maintenance and adding new products, services, documents, workflows and retail office locations to the software as needed. Support working with third party vendors for new software implementation and upgrades Document vendor released enhancements and coordinate user meeting to determine desires for implementation. Maintain software manuals as well as developing additional documentation that may be needed due to internal procedures. Monitor, analyze and resolve incidents for internal users. Escalate incidents to appropriate staff as necessary to ensure closure is completed in a timely fashion. Administrative and internal user support of 3rd party applications and respective hardware on a daily basis, including serving an on-call rotation for afterhours support. Administration of internal user access to 3rd party applications. Administration of internally developed processes. Reporting Understand reporting needs and develop the tools to provide improved efficiency Control reporting volume to reduce duplication. Create advanced management reporting to be viewed by senior and executive levels of management Ad-hoc reporting and data mining Workflow Development Data Management Data transfers between differing systems. Data updates in various systems. Data manipulation Identify data workflow inefficiencies and data management solutions Position Requirements High School Diploma or equivalent 6 years of experience in system administration and reporting Understanding of Bank Operations business processes and/or deposit accounts preferred Experience with enterprise software systems and IT or process automation preferred Strong PC Skills including Microsoft products Strong analytical aptitude and problem solving skills Strong understanding of software and system design Intermediate scripting skills in Powershell, VBA, or Python Strong project management skills Strong oral and written communication skills Strong customer service and interpersonal skills Exhibits strong teaching and training skills Qualifications Behaviors Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Team Player - Works well as a member of a group Innovative - Consistently introduces new ideas and demonstrates original thinking Motivations Growth Opportunities - Inspired to perform well by the chance to take on more responsibility Self-Starter - Inspired to perform without outside help Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)