Human Resources Generalist

UM Human Resources - Benefits

University of Missouri Human Resources provides leadership in the planning, integration, and implementation of human resource services and programs for faculty and staff across all campuses and the health system. Collectively with campus colleagues, we serve as a strategic and trusted advisor, and pursue continuous improvement through knowledge, collaboration, and leadership.

This position supports the University of Missouri's human resources strategic priorities and initiatives and has key responsibilities for serving as the point of contact for UM System and University of Missouri Columbia (UMC) employees and retirees for benefit and retirement administration. This position serves as a member of the UM System HR Generalist team and may support other campuses or areas as needed. While serving in a HR Generalist role, the primary function of this position is dedicated to the education and administration of benefits and retirement plans.

Responsibilities
40% Serve as a single point of contact to support and guide employees planning for and during the retirement process.
* Conduct one-on-one retirement planning appointments
* Determine retirement and retiree insurance eligibility based on age and service criteria
* Assist employees with preparing and understanding retirement estimates
* Assist retiring employees in completing and submitting appropriate documents to initiate the retirement process
* Meet with retiring employees to assist in completion of pension benefit election forms

25% Provide exemplary customer service and consulting, serving as subject matter expert to deliver employees, retirees, and prospective job candidates with accurate and timely information in matters related to retirement programs or benefit plans.
* Provide education and answers to complex questions regarding benefit & retirement plan offerings, eligibility, deadlines, and processes.
* Provide one-on-one consultations as needed, ensuring professional and effective communication and service at all times.
* Subject matter expertise may include medical claims issues, pharmacy, dental, vision, health and welfare benefits, and university retirement plans.
* Maintain knowledge and expertise of programs, policies, and laws to ensure compliance of information, processes, and decisions.

20% Deliver employee presentations, including new employee orientation and retirement planning education, to small and large groups to provide education on retirement and benefit offerings.
* Conduct educational presentations for groups including regularly scheduled and ad hoc meetings or events.
* Conduct informational meetings during Annual Enrollment for UM System and UMC employees. Meetings may include weekends and/or evenings as necessary.

10% Serve as a member of the Office of Human Resources team dedicated to serving employees and understanding the needs of the organization through partnerships, collaborations and effective teams.
* Establish and foster organizational relationships and networks to develop a keen understanding of the organizational culture, mission, vision, and values.
* Attend departmental meetings including HR team meetings and department staff meetings as requested.
* Collaborate with other members of the UM System HR Generalist team to provide assistance or support outside of assigned area as needed.
* Work in collaboration with HR Business Partners and recruitment to provide benefits and retirement education and support.

5% Other duties as assigned

Monday - Friday, 8am-5pm

Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Bachelor's degree in human resources, business administration, or finance and a minimum three years of relevant experience, with preference for benefit plan and/or retirement administration, customer service, medical claims processing, and other retirement or benefits related functions.

Demonstrated success in establishing rapport and building effective relationships with diverse audiences of colleagues and customers.

Demonstrated use of good judgement, analytical skills, and professional verbal and written communication skills.

Ability to understand UM's Health and Welfare and Retirement Plans and interpret impact to faculty, staff, and retirees.

Familiarity with university systems (PeopleSoft, Perceptive Content, etc.) and policies.

Salary Range: $51,875 - $65,000 per year
Grade: GGS 010
University Title: Human Resources Consultant
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Complete online application and submit cover letter and resume

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.