Audiovisual (AV) Engineer

The Rector & Visitors of the University of Virginia
$4,360 annually for degree programs or $2,000 for professional development)
dental insurance, life insurance, parental leave, paid time off, paid holidays, tuition assistance
United States, Virginia, Charlottesville
1215 Lee Street (Show on map)
Mar 24, 2025
Individual contributors with responsibility in a professional discipline or specialty. Spends majority of time leading the design, implementation or delivery of processes, implementation of delivery processes, programs and policies using specialized knowledge and skills normally acquired through advanced education (typically University). Has working knowledge and experience in own discipline. Continues to build knowledge of the organization, processes and customers. Performs a range of mainly straightforward assignments independently. Uses prescribed guidelines or policies to analyze and resolve problems. Receives a moderate level of guidance and direction. Are you a solutions-driven Audio Visual (AV) professional with a passion for creating seamless, reliable, and innovative classroom technology experiences? The University of Virginia's Information Technology Services (ITS), in partnership with the Provost Office, seeks an experienced AV Engineer to join our Classroom Technology & Support team. In this role, you'll be responsible for the installation, configuration, commissioning, and Tier III support of classroom AV technology, ensuring systems are optimized for faculty and student success. You'll collaborate with the Manager of Classroom Technology and Design to maintain performance standards and troubleshoot complex AV issues, train staff, and oversee projects that enhance UVA's learning environment. This position provides advisement to the Classroom Technology & Support team to ensure AV technology is maintained within performance specifications and is documented according to Classroom Technology and Support standards, building codes, and industry accepted best practices. Why Join the Information Technology Services (ITS) at UVA? ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We are committed to fostering an inclusive and respectful environment and prioritize work-life balance, offering flexible work location options where possible. Please see additional information aboutjoining our team. Benefits Include: Choice of three health plans, plus vision and dental insurance Life insurance and benefits savings accounts 22 days of paid time off annually, plus 12+ paid holidays 8 weeks of paid parental leave Short-term disability coverage Tuition assistance (up to $4,360 annually for degree programs or $2,000 for professional development) And more! Key Responsibilities Install, configure, commission, and troubleshoot audio-visual and computing systems to enhance operations in classroom spaces. AV Engineer will interpret drawings and specifications to install classroom AV equipment using industry standard labeling and cable management. Adhere to all applicable codes, safety standards, and industry best practices regarding installation, commissioning, repairs, and maintenance. Evaluate equipment failures and initiate repairs using manufacturer warranty, or other repair services. Document and track repair status using the inventory system. Assist in developing and creating training materials, to include video recordings and written documentation for faculty and staff on the use of classroom technology. Maintain knowledge of current and future classroom AV technology by continuing in education and subscribing to professional trade communications. Train, direct, and guide classroom staff in the execution of assigned projects. Collaborate with external partners to oversee vendor projects, ensuring timely completion, compliance with specifications and minimal disruption to operations. Provide general support and maintenance of classrooms, as needed and directed by the Manager of Classroom Technology and Design and/or Support. Key Competencies Technical Expertise Advanced knowledge of classroom technology, including audio-visual equipment, hardware, and software. Customer-Centric Approach Excellent customer service skills to ensure end users and staff needs are understood. Problem Solving & Analytical Thinking Strong troubleshooting skills and an ability to analyze and efficiently resolve complex A/V challenges. Project Management & Organization Ability to prioritize tasks, manage multiple projects, and document work clearly. Collaboration and Communication Strong interpersonal and communication skills for working with internal and external partners. Continuing Education and Learning Flexibility to adapt to changing technological needs and environments by continually seeking knowledge and learning new skills. Required/Preferred Qualifications Education A High School diploma is required (a bachelor's or associate's degree in information technology, educational technology, or a related field is required. Experience 3 years of relevant experience required 4+ years of experience in classroom technology support, IT support, or a related field is preferred. Technical Certifications Relevant certifications such as CTS (Certified Technology Specialist), ITIL (Information Technology Infrastructure Library), or PMP (Project Management Professional) is preferred. Knowledge of Higher Education Familiarity with academic environments and the unique needs of faculty, staff, and students preferred. Technical Proficiency Expertise in installation, configuration, and commissioning of AV systems, projectors, control systems, and other classroom technologies required. Soft Skills Strong organizational, time management, and multitasking abilities required. Applicants must be currently authorized to work in the United States. The University will not sponsor or consider candidates requiring sponsorship for employment visas now or in the future. Why Join Us? The University of Virginia is consistently ranked among the top public universities in the nation. As a member of our team, you will contribute to a collaborative environment that values innovation and excellence while working to sustain the University's financial health and success. To Apply: Visit https://jobs.virginia.edu/us/en/ and search R0070713 to submit your application. Be sure to attach a compelling cover letter and your resume or CV. For questions about the application process, contact Bill Crane, Senior Academic Recruiter, at xer5ff@virginia.edu. Additional Information: Learn more about UVA and the vibrant Charlottesville community at www.virginia.edu/life/charlottesville and https://embarkcva.com/. Physical Demands: This is primarily a sedentary position that involves extensive computer use. Occasional travel may be required to attend meetings and programs. The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.