Victim Advocacy & Volunteer Coord.

Grade: T23
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A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

The Victim Advocacy and Volunteer Coordinator provides administrative support for victim services and volunteers, mainly submitting victims' compensations claims and recruiting, training and managing volunteers for victims. The Coordinator delegates responsibilities to volunteers and provides support as necessary to program participants that have been critically injured. Provides support and referral services 40hrs per week and as needed in an effort to serve as a resource for referrals, emergency crisis counseling, intervention and case management support.

Responsibilities include:

• Serves as point of contact for referrals for victims of violent crime and program volunteers-
• Assists with completion of victim compensation claims.
• Serve as the crisis response victim assistance liaison for local victim services organizations
• Responds to calls and consultations regarding victim assistance
• Maintains a data base of all victims identified and served by the program to assist in measuring program outreach and effectiveness and improve victim satisfaction and services
• Provides support to the HUB multidisciplinary team to assure service support is provided.
• Source and recruit volunteers using various recruiting techniques
• Collect background information on qualifications and skills of prospects
• Manage volunteer activity and assign responsibilities as appropriate
• Communicate frequently with volunteers
• Performs office management and other administrative support for program staff
• Assists in gathering data and completing ETO case management reports.
• Prepares and disseminates dissemination of materials designed to help educate the community
• Represent the program and public meetings and community events.

Performs other duties as assigned.

Required Education & Experience:
At least three years of experience demonstrating knowledge of victimization and needed sensitivity to successfully work with youth victims, families and broader communities impacted by shootings. Must interact well with volunteers and manage stressful situations that may occur involving victims of crime. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

• Demonstrated knowledge of victimization and needed sensitivity to successfully work with youth victims, families, and broader communities
• Strong organizational skills and attention to detail
• Working knowledge of applicable office management systems and equipment
• Demonstrated ability to navigate stressful situations with clientele
• Strong interpersonal, relationship-building and oral/verbal communication skills

This position requires a background check.
This position requires Child Abuse Certifications prior to the commencement of service.
This is a grant funded position.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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