CRA Senior Residential Loan Manager

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.

Job Accountabilities

• Manage CRA sales efforts daily by establishing clear individual and team goals and coaching staff. Establish goals that are: specific and measurable to include client referral and cross-selling by product with a consistent emphasis on the total customer banking relationships. Motivate team to truly deliver great customer experience. Recruit, select, train, develop, assign work to and review job performance of sales team.
• Responsible for effective communication between the loan sales team, loan processing team, underwriting and mortgage management, as well as other Associated Bank business partners.
• Ensure that residential loan officers make regular business development calls to solicit new business or improve services with (CRA - home buyer counseling agencies, community organizations), real estate agents, and existing customers. Periodically attend meetings of real estate companies, (CRA - home buyer counseling agencies, community organizations) to explain new mortgage programs and qualifications, resolve problems, discuss current loan changes, and so forth. Represent Associated Bank at industry functions and meetings.
• Uphold the bank's philosophy and all policies by maintaining appropriate controls to assure full compliance with applicable laws and regulations. Responsible for the understanding, knowledge and management of all required training and compliance issues for the loan sales team
• Under limited supervision, develop and implement plans for achieving sales team goals to include production goals, compliance and regulatory measures, customer satisfaction expectations, and center of influence development.
• Initiate new business opportunities for the bank through the development of new prospects, centers of influence and excellent service of existing client relationships. Actively call on centers of influence.
• Assume overall administrative responsibility for loan sales team production. Work closely with Mortgage Loan Processing Supervisor and loan support staff in the areas of loan pipeline and exception management.
• Responsible for oversight of Loan Production Offices including staffing, maintenance and administrative duties.
• Manage expenses and within approved guidelines. Make decisions to enhance bank performance and profitability.

Education

• Bachelor's Degree or equivalent combination of education and experience in Finance, Economics, & Real Estate Required

Experience

• 2-4 years Mortgage lending in a financial institution and sales management. Home buyer counseling agencies and community organizations with a focus on achieving the Community Reinvestment Act objectives of the financial institution. Required

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.

• Paid time off to volunteer in your community.

• Opportunities to connect with others through our diversity-focusedColleague Resource Groups.

• Competitive salaries with professional development and advancement opportunities.

• Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.

• Personal banking, loan, investmentand insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community onFacebook,LinkedInandX.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contactleavesandaccommodations@associatedbank.comif you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action andEqual Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.

Associated Bank isPay Transparencycompliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.