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Resource Specialist, Integrated Care Management

Mass General Brigham Community Physicians
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Mar 25, 2025
What You'll Do: Assist patients with transportation arrangements for medical appointments and ongoing treatment. Help locate affordable housing and accommodations for patients in need. Research and maintain up-to-date community resource information. Collaborate with case managers, social workers, and community agencies to coordinate patient care. Educate patients and families on available resources and how to access them. Organize and distribute brochures, applications, and informational materials about support services. Support discharge planning by making referrals to psychiatric and medical facilities when needed. Education: High school diploma required; associate's degree in a related field preferred. Experience: 2-3 years in healthcare, social services, or a related field preferred. Familiarity with community resources and social services Strong communication, advocacy, and problem-solving skills Ability to build effective relationships with patients and families Strong organizational and crisis intervention skills Ability to thrive in a fast-paced healthcare environment Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.