Environmental Services Team Leader

GENERAL SUMMARY:

The Environmental Services Team Leader serves as a part of the patient care and support teams. Primary responsibilities include assuring assigned area is maintained and daily workload is completed by coordinating, assisting with and monitoring the work of assigned staff; mentoring employees and overseeing quality assurance activities. Ensures work is completed in accordance with department and Medical Center policies, procedures and infection control guidelines.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Delegates and directs workload/periodic assignments and monitors employee's progress to insure timely completion; ensures effective employee use of time and other resources.

3. *Anticipates/recognizes problem solving opportunities and responds appropriately.

4. *Encourages, redirects, corrects and documents employee performance as appropriate.

5. Interacts with each employee in assigned area on a regular basis.

6. *Provides assistance to employees as appropriate to meet customer demands and appropriate timelines; accesses medication rooms without supervision to perform necessary cleaning.

7. *Assesses employee competencies and level of performance; cross trains employees into specialized areas and periodic assignments and documents training.

8. Records employee daily work activity, unusual occurrences, emergency cleaning, and completes work orders; continuously monitors appearance of hospital.

9. Explains, promotes, and follows department and hospital policies including safety, security and infection control policies and guidelines.

10. *Utilizes computer to complete required job training and personnel-related activities as needed.

11. Supports and is involved in the Medical Center's Journey to Excellence initiatives.

12. Relays information appropriately over telephones and beepers ensuring patient confidentiality as needed.

13. Operates/demonstrates, cleans, and stores equipment properly.

14. Attends and participates in department meetings as scheduled and shares relevant information and suggestions.

15. Recognizes and responds to emergency situations according to procedure.

16. *Wears appropriate protective equipment for products and equipment being used and work assignments being completed.

17. Enters restricted access areas, without supervision, to perform assigned work.

18. Performs other related duties as assigned.

(Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of environmental services practices and procedures.

2. Ability to follow written and verbal instructions in English in the performance of assigned job duties.

3. Ability to lead multi-disciplinary teams and work as a team member.

4. Ability to work with frequent interruptions, changing and emergent work situations.

5. Ability to communicate effectively both verbally and in writing.

6. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments including diverse patient populations.

7. Ability to practice proper body mechanics to ensure personal and customer/patient safety.

8. Ability to maintain confidentiality relevant to sensitive information.

9. Ability to prioritize work demands and work with minimal supervision.

10. Ability to perform work using ladders and step stools.

11. Ability to schedule, direct, counsel and evaluate employee work and performance.

12. Ability to utilize computer hardware equipment and software applications relevant to job training and personnel-related access/activities.

EDUCATION AND EXPERIENCE:

High school diploma or equivalency required. Minimum of one (1) year experience performing cleaning responsibilities in a hospital or medical environment required. Prior supervisory experience desired.

OTHER CREDENTIALS / CERTIFICATIONS:

None

PHYSICAL REQUIREMENTS:

(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)

(DOT) - Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects.

Long periods of standing, walking, bending, pushing/pulling and lifting. Regular exposure to blood/body fluids, chemicals, and latex.