Systems & Software Analyst III

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

This role is responsible to plan, design, develop, and launch efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues to maximize the benefit of IT systems investments.

Hybrid Downtown Pittsburgh, PA

Responsibilities:

• Assist in the planning, design, and development of new applications and enhancements to existing applications.
• Meet with decision makers, systems owners, and end users to define business requirements and systems goals, plus identify and resolve business systems issues.
• Ensure compatibility and interoperability of all impacted computing systems.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Assist in the deployment of new applications and enhancements to existing applications.
• Conduct research on software products to justify recommendations and support purchasing efforts.
• Create system design documents and workflows.
• Ability to perform simple cost-benefit and return on investment analyses for proposed system enhancements.
• Create systems models, specifications, diagrams and charts to document processes.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Provide orientation and training to end users for all modified and new systems.
• Excellent written and verbal communication skills.

Education/Experience Requirements:

Roles at this level require industry specific experience. Roles at this level typically require a university / college degree with at least 3 yearsof relevant experience. Certifications are often required.

Preferred:

1. Proven experience in overseeing the design, development, and implementation of software solutions, systems, or products.
2. Working technical knowledge of SQL and Cognos programming languages.
3. Proficient using MS Office products including Excel, Word and PowerPoint.
4. Experience with solutioning and supporting complex integrations between both hosted and on-premise technology.
5. Experience with one or many of the following: Oracle Cloud Financials, Oracle Enterprise Project Management, PowerPlan, Tax Software
6. Experience with IBM Maximo is a plus.
7. Experience with enterprise IT systems
8. Experience with Transformation projects (People, Process, Technology)
9. Experience with Azure DevOps and other Cloud technologies
10. General understanding of Finance and Accounting practices such as GAAP and utility regulatory accounting

Scope:

Primary focus is on daily deliverables, outcomes, and reporting. Typically accountable for managing one's own time and workflow. Work activities are typically moderate to complex in nature, requiring the incumbent to draw on previous knowledge to perform role. Continues to build knowledge base but has a solid foundation to act independently the majority of the time. Still draws on experts and managers when needed but less frequently.

Decision Impact:

Problems and issues faced are vague. Draws on past experience on a regular basis. Accountable for direct level of reasoning and decision making.

Hybrid Work

Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

Storm Roles

All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company.Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.

Data Governance

Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.