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Monitoring and Analysis Deputy Lead

Agile Defense, LLC
United States, D.C., Washington
Mar 25, 2025
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.
Requisition #: 816
Job Title: Security Operations Lead I | Exempt
Location: 650 Massachusetts Avenue NWWashington, D.C., District of Columbia20001
Clearance Level: Active DoD - Top Secret SCI
Required Certification(s):
* Must have one of the following certifications: CCNA-Security, CYSA+, GICSP, GSEC, Security+ CE, CND, SSCP
SUMMARY
Agile Defense is seeking a highly-experienced Monitoring and Analysis Deputy Lead to support one of our DHS customers in Washington, D.C.
JOB DUTIES AND RESPONSIBILITIES
* Onboarding Optimization:
* Lead efforts to reduce onboarding time through continuous observation and assessment of operations and administrative processes.
* Implement process improvements to enhance efficiency and reduce unnecessary efforts, leveraging process improvement methodologies, e.g. Lean Six Sigma.
* Process Improvement:
* Continuously review and refine Standard Operating Procedures (SOPs) and workflows to ensure they are modern, efficient, and aligned with current needs.
* Collaborate with the SOAR team and other special teams to enhance automation and workflow capabilities.
* Customer Service Enhancement:
* Provide superior customer service to the Department of Homeland Security (DHS) by accurately identifying and addressing ad hoc requests from federal leadership.
* Act as a point of contact for high-level leaders and leads on the federal side to ensure clear communication and understanding of requirements.
* Training and Tools Management:
* Oversee and maintain compliance with required training programs, including on-the-job cybersecurity training and DHS-mandated e-learning courses.
* Manage and maintain access to cybersecurity tools, ensuring all team members have the necessary permissions to perform their roles effectively.
* Provide training on the use of various cybersecurity tools to team members, enhancing their capability to use the tools efficiently.
* Shift Liaison and Task Management:
* Ensure that all shifts (Front Days, Back Days, Front Nights, Back Nights) do not miss important emails or tasks, maintaining consistency in task completion.
* Monitor and follow up on asks to ensure they are addressed and not overlooked, addressing gaps in previous processes.
* Quality Assurance and Content Improvement:
* Perform quality assurance checks on Splunk comment closures, Splunk investigations, and cybersecurity investigations (ECMs).
* Conduct quality checks on EBMs or proxy and firewall blocks submitted within the network.
* Review trends and data to develop better content for Splunk alerting and monitoring.
* Continuously work to improve the accuracy and efficiency of monitoring content by analyzing investigation trends.
* Process and Workflow Enhancement:
* Collaborate with the federal cybersecurity leads to reduce waste and improve meaningful cybersecurity processes.
* Engage with various teams to explore new methods to improve the work environment and cybersecurity services, including liaising with SOAR engineers and other special teams.
* Tools and Service Evaluation:
* Test and evaluate new tools and services requested by the customer in a testing or development environment, providing critical feedback and analysis before enterprise-wide acquisition.
QUALIFICATIONS
Required Certifications
Must have one of the following certifications:
* CCNA-Security, CYSA+, GICSP, GSEC, Security+ CE, CND, SSCP
Education, Background, and Years of Experience
* Team Lead candidates shall have a bachelor's degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field AND a minimum of four (4) years total professional experience
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
* Team Lead candidates shall have a bachelor's degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field AND a minimum of four (4) years total professional experience in at least two of the areas listed below:
* Vulnerability Assessment
* Intrusion Prevention and Detection
* Access Control and Authorization
* Policy Enforcement
* Application Security
* Protocol Analysis
* Firewall Management
* Incident Response
* Encryption
* Web-Filtering
* Advanced Threat Protection
* Expertise in Lean Six Sigma, e.g. Black Belt or Green Belt
* Familiarity with other continuous improvement methodologies, e.g. Theory of Constraints
* Strong analytical skills with the ability to perform quality assurance and content improvement.
* Demonstrated ability to liaise between multiple teams and organizational levels.
* Excellent communication skills, both written and verbal, with the ability to interact effectively with federal leadership and team members across all shifts.
WORKING CONDITIONS
Environmental Conditions
* 3 days a week onsite in Washington, D.C.
Strength Demands
* Light - 20 lbs. Maximum lifting with frequent lift/carry up to 10 lbs. A job is light if less lifting is involved but significant walking/standing is done or if done mostly sitting but requires push/pull on arm or leg controls.
Physical Requirements
* Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
We also believe in supporting our employees by offering a competitive and comprehensive benefits package. To explore the benefits we offer, please visit our website under the Careers section.
Happy - Be Infectious.
Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
Helpful - Be Supportive.
Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
Honest - Be Trustworthy.
Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
Humble - Be Grounded.
Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
Hungry - Be Eager.
Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
Hustle - Be Driven.
Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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