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Manager, Quality and Risk Management-St. John Medical Center

University Hospitals
United States, Ohio, Westlake
960 Clague Road (Show on map)
Mar 27, 2025
Description

This position is full-time, 40 hours per week, and will support UH St. John Medical Center.

What You Will Do



  • Manages Quality Center's departments and programs (Quality Improvement Department, Patient Safety Program, Risk Management Program)
  • Oversees the patient experience initiatives to enhance patient outcomes and best practice
  • Collaborates with legal and other system leadership to maintain regulatory standards and accreditation
  • Works with all clinical leadership to implement evidenced based practices in clinical care, national, home care and hospice goals in patient safety, core measures, and other quality initiatives
  • Leads the development of clinical reporting utilizing different data sources and methods.
  • Supports agency leadership in utilizing quality improvement methodology to achieve (or exceed) clinical outcomes.
  • Serves as the agency Patient Safety Officer.
  • Develops, analyzes and presents data and reports to medical staff, management staff, and other groups.
  • Works with all departments to assure timely and accurate delivery of data to respond to internal and external groups.


Additional Responsibilities



  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

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