Transaction Banking, Digital Payment Product Lead, Vice President

TRANSACTION BANKING

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We provide our clients a simple, intuitive, secure, and frictionless experience for domestic, cross-border and cross-currency payments. Simplifying payments making it just as easy to pay someone across the globe as it is to pay someone around the corner. We're a team of diverse experts helping our clients to build the future of their Treasury.

RESPONSIBILITIES

The Digital Payments Product Lead is a role focused on delivering robust web and mobile payments capabilities to our Corporate clients and apply continuous customer understanding and context in all our products and experiences.

The Role:

We are looking for a digitally savvy product manager to deliver digital global payments capabilities including US, UK, EMEA and Asia based payments tools for our Corporate Treasury and Procurement clients. Candidate will work closely with Engineers, Designers, Client Service and Sales teams to deliver consumer grade products to Corporates.

• Identify unmet industry needs and disruption opportunities, guiding interdisciplinary teams to deliver innovative products to market.
• Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
• Prioritize and rationalize roadmap against business needs, longer term platform health and client needs
• Drive build-vs-buy decisions in our product development process, combing the landscape for potential Fintech partners in various stages of maturity
• Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, develop Minimally Viable Products (MVPs) and then scale to drive vertical and horizontal economics
• Define learning agenda and key performance indicators (KPIs) to measure success/failure
• Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
• Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle
• Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams
• Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, and enterprise technology organizations
• Manage inter-team and technology dependencies to mitigate project and product risks

BASIC QUALIFICATIONS

• Bachelor's Degree or military experience
• 8+ years' experience in digital product management, in an agile software development environment
• 5+ years' experience in financial services
• Proven experience in and passion for building and shipping great products
• A deep understanding of Cash Management & Payments needs for Corporate clients and how web and mobile interfaces can be leveraged by clients
• Experience working with Agile Methodologies
• Exceptional communication skills- someone who is an engaging storyteller and is at ease presenting to executives
• Creative problem solver who lives at the intersection of Human, Business and Technology dimensions. Deep fluency and experience in at least two of these dimensions, with solid understanding of the third
• Blend of both strategic and tactical thinking- someone who can identify and prioritize opportunities in highly ambiguous contexts, and then organize thematic work areas in deep detail, thus aligning long term vision with iterative execution
• Strong quantitative background to support data-informed decision making
• Collaborative, team player attitude with the ability to navigate and influence the organization
• Comfortable in the fast lane: Experience with driving rapid team and product growth
• Mission Driven: Must be a strong believer in the team and mission
• Inclusive Culture: Considerate to the cultural differences of team and a diverse user-base
• Forward thinking: Anticipation of organizational needs for efficiency

PREFERRED QUALIFICATIONS

• Bachelor's Degree in Economics, Behavioral Science, Computer Science or Engineering
• MBA or Master's degree
• 5+ years' experience in Treasury Management and/or Corporate Payments
• 5+ years' experience translating business strategy and analysis into Corporate facing digital products