Management Technician

Do you take pride in the high degree of precision and organization you provide through your work? Would you enjoy a collaborative work environment in an agency which strives to administer Pennsylvania tax and Lottery programs fairly, efficiently, and accurately? If so, the Department of Revenue wants to meet you! We are seeking a motivated Management Technician to provide essential technical, clerical, and administrative support to the Customer Experience Center (CEC). Bring your talent and experience to our team and apply today!

As a Management Technician, you will provide support for the bureau's information technology functions including inventory, basic installation, providing limited technical training, security/access and identification, coordination, and resolution of hardware and software problems in conjunction with the EBR Information Technology Delivery Center. Duties also entail assisting with systems design and testing data and systems developed for the department, in addition to reviewing descriptions, reports, records, and charts and making recommendations regarding staffing needs in order to meet bureau goals and objectives. We are looking for someone with exceptional communication skills and proficiency in navigating various applications and systems.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
• Any equivalent combination of experience and training.
• An Associate's Degree may be substituted for two years of required experience.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.