New

Director of People & Culture

Crescent Hotels & Resorts
401(k)
United States, New York, New York
Apr 03, 2025
Description The NoMo SoHo New York is seeking an experienced and Director of People & Culture to join our prestigious team. This role will will be responsible for overseeing all HR functions, ensuring compliance with labor laws, and fostering a positive workplace culture aligned with the hotel's luxury service standards. This leadership role requires a strategic thinker with a passion for hospitality, talent development, and employee engagement. Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are committed to providing you with: Highly competitive salary of $145,000 - $155,000 An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: Talent Management: Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed. Oversee onboarding programs to ensure new hires are integrated seamlessly. Associate Relations & Engagement: Foster a positive, inclusive, and productive, issue-free work environment. Serve as a credible, visible and trusted advisor to managers and associates on HR matters. Timely address and resolve associate concerns, ensuring compliance with company policies. Organize associate engagement and recognition programs in alignment with Crescent's associate recognition and communication initiatives. Training & Development: Facilitate training programs to enhance associate job skills and guest service focus and delivery. Oversee leadership development and succession planning efforts. Ensure timely and comprehensive compliance training all associates. Compensation & Benefits: Manage payroll processes in collaboration with Finance to ensure accuracy and compliance. Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives. Monitor industry trends to ensure competitive compensation structures. Compliance & Risk Management: Ensure compliance with federal, state, and local labor laws. Maintain up-to-date associate records and HR documentation. Lead workplace investigations and implement corrective actions as needed. Oversee workplace safety programs and support risk mitigation strategies. REQUIRED SKILLS/ABILITIES: 5+ years of HR leadership experience, with minimum 3 years at an HRD level in the hospitality or related industry. Bachelor's degree in Human Resources, Business Administration, or a related field (Master's preferred). Proven advanced knowledge of employment laws. Proven experience with UKG/Ultipro systems and payroll processing. Excellent interpersonal, communication, and problem-solving skills. Ability to work in a fast-paced, luxury hospitality environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)