Senior Associate, Salesforce Developer

Location Designation:Hybrid - 3 days per month

Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You willbe part ofan inclusive teamguided by our belief to always be there for each other-providing the support and flexibilityto grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.

We are currently seeking a Salesforce Developer to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Developer, you will play a key role in supporting the design, development, and implementation of Salesforce solutions that align with business objectives. You will work closely with technology analysts, developers and business stakeholders to customize and optimize our Salesforce platform while also contributing to broader application development initiatives.

What you'll do:

• Develop and customize Salesforce applications using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
• Design, develop, test, and maintain high-quality software solutions using both front-end and back-end technologies to meet business needs.
• Architect and implement Salesforce solutions that align with business objectives and technical best practices.
• Collaborate with developers and stakeholders to gather, analyze, and refine business requirements.
• Troubleshoot and resolve issues within the Salesforce environment to ensure optimal performance and user experience.
• Optimize the software development lifecycle by identifying and addressing inefficiencies and productivity barriers.
• Maintain and enhance existing Salesforce applications through continuous improvements, automation, and risk mitigation strategies.
• Evaluate and refine application architectures and infrastructure to improve scalability, security, and performance.
• Document and maintain technical artifacts to ensure up-to-date records of application states and system configurations.
• Stay current with the latest Salesforce features, best practices, and emerging technologies to enhance system capabilities.
• Foster a collaborative team environment, working closely with colleagues to drive innovation and achieve business goals.

What you'll bring:

• Bachelor's degree in Computer Science, Engineering, or a related field of study is required
• Salesforce certifications (e.g., Certified Administrator, Service Cloud Consultant, Platform Developer I and II).
• 7+ years of hands-on experience in Salesforce development and administration.
• Expertise in Apex, Visualforce, and Salesforce Lightning (experience with Lightning Web Components is a plus).
• Strong understanding of the Salesforce data model, security, and sharing rules.
• Proficiency in Salesforce integration using REST/SOAP APIs and other integration tools.
• Proficiency with Apex controllers, Triggers, Batch Apex and other programmatic solutions on the Salesforce platform
• Experience working in complex Salesforce environments, preferably with Salesforce Service Cloud.
• Experience with Salesforce integrations and AppExchange products.
• Strong knowledge of ReactJS, JavaScript frameworks, and SLDS framework
• Experience with Salesforce declarative development using Flow.
  Einstein experience a plus.
• Excellent communication and collaboration abilities.
• Strong problem-solving skills with a keen attention to detail.
• Familiarity with Agile methodologies and tools such as JIRA.
• Ability to thrive in a fast-paced, team-oriented environment.

Pay Transparency

Salary Range:$95,000-$162,500

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID:91687