Records Managment Clerk

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to the supervisor. Possesses solid working knowledge of subject matter. Handles moderately complex issues and problems and refers more complex issues to higher level staff.

$22.13 per hour

Job Summaries

This position requires familiarity with the terminology of the office unit, selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task, recognizing problems are referred to others. Responsible for all phases of mail production and distribution within the instructed guidelines and timeframes of the project manager/assistant project manager. Includes sorting, researching, and delivering the mail to designated mail stops.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Transfer mail tubs from loading docks to mail room in the morning and mailroom to dock in the afternoon (if needed).
• Sort mail tubs to appropriate mail sorting schemes or mail stops.
• Bundle mail as required by banding, bagging, or otherwise containerizing.
• Research mail not properly addressed or properly coded and deliver interoffice mail and picks up mail from mail stops.

Additional Responsibilities

• Assist regional and functional staff with meeting arrangements as time permits.
• Support Strategy and Innovation Office with community engagement activities.
• Assist Training department as time permits.
• Collaborate with Corporate accounting regarding accounting treatment and recordkeeping relating to fixed assets.
• Work closely with Contracts and Pricing functions to monitor and maintain billing information and track funding for Government Contracts operated out of the Delaware Office.
• Understand and utilize customer billing systems as required to submit customer invoices.
• Provide support and documentation during the annual audit and tax return preparation process.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High School diploma or General Educational Development (GED) preferred.
• Preferred one-year experience in related field or experience working in mail center.
• Experience in operating various mailroom machines preferred.

Knowledge, Skills, and Abilities

• Ability to perform routine tasks on special class mail.
• Must be able to work on routine and repetitive tasks for long periods with minimum supervision.
• Ability to make minor decisions regarding mail issues/questions.
• Knowledge of U.S Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured and express mail.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence, with good reading and writing skills.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system.

Supervision Received

The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hiring manager will determine physical demands that are necessary to perform duties as described for this position.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What we offer in our Benefit Plan for Eligible Employees:

Our goal is to hire and retain the best people; therefore, we provide benefits that we believe add value to you. Our comprehensive benefit program features:

• Health coverage for you and your family through Medical, Dental, and Vision plans
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
• An Employee Assistance Program, Wellness Program to help you manage your work and life needs, and Tuition Assistance for eligible employees
• A generous paid time-off program in which the benefits increase based on your tenure with the company

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information