Program Specialist

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.

Job Summary:

Job Description:

• Provide academic advisement and educational planning to newly admitted and continuing students who declared a major or pre-major or minor in the College of Business and Technology.

• Assist students on either a walk-in basis or through scheduled appointments. Respond to and assist students via university emails or video conferences in a timely manner.

• Advise and assist students with: interpretation of test scores; course prerequisites; course selection and sequencing; registration; academic planning; general education requirements; major requirements; graduation requirements; and interpretation of college and university policies and procedures.

• Encourage and guide students to define and develop realistic educational goals; assist them in gaining decision-making skills and planning programs which are consistent with their interests and abilities.

• Maintain comprehensive and accurate student records.

• Maintain a caseload ofassigned students: monitor student progress; recommend solutions to academic difficulties; provide probation counseling; and assist with petitions for financial aid and academic reinstatement.

• Intentionally initiate phoneand e-mail contact with advisees prior to fall, spring and summer registration and at other times as appropriate,such as discussing items raised in NEIUStar, probation/dismissed, declaration of major and other retention and timeline for graduation.

• Advocate on behalf of students when appropriate. Provide and accept referral services within the university community and conduct appropriate follow-up.

• Participate or presentin orientation sessions or open houses.

• Emphasize the importance of engaging incareer exploration activities; provide information and referrals to various campus resources such as the Office of Career Development.

• Communicate and coordinate with other departmental and college advisors to ensure theconsistency and accuracy of information transferred to students, as well as facilitate transition of students intothe major.

• Participate in the planning, implementation, and evaluation of Undergraduate Advising Office services, goals, and objectives.

• Participate in program-related meetings, including staff and committee meetings, as well as professional development workshops, conferences, and activities as time and resources allow.

• Develop and coordinate student recruitment activities, including attending college day and night programs, college fairs and high schools; disseminates information at campus open houses or other settings.

• Create, update, andmaintain information on the CBT student advising services website and student portal, etc. that describe, highlight, and explain resources and services.

Minimal Qualifications:

• Candidates must possess a bachelor's degree in Business, Computer Science, Counseling, Psychology, Higher Education, or a related field. Master's degree is preferred.

• Two years or more of student service is required, preferably academic advising experience.

• Successful candidates will demonstrate the ability to plan, implement, and deliver academic advising services and activities directed toward facilitating the personal growth, achievement, and retention of students.

• Candidates must also demonstrate exceptional written, oral, and interpersonal communication skills, as well as the ability to work independently and collaboratively with a highly diverse constituency.

This position requires a background check.

Salary / Hourly Rate Range

Benefits

University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit ourEmployee Benefitspage to learn more about our comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals.Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.