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Epic HIM Analyst

TEKsystems
$79,352.00 - $139,235.00 / yr
sick time, 401(k)
United States, Texas, Dallas
Apr 09, 2025
Description *Candidates can sit remotely in Arizona, Arkansas, Florida, Kentucky, North Carolina, Texas and Washington.* This role can be a level two or a level three candidate and compensation will depend on the level of the candidate Our client is looking to bring on an HIM analyst who is certified in identity. They will look at other focuses within HIM as well but would prefer Identity. This person needs to be experienced with Chart corrections, and experience interfacing with external or internal databases. They would ideally have E-Fax experience and experience with OnBase. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Serve as primary subject matter expert for one or more Epic applications and a secondary subject matter expert for one or more Epic applications. 2.Support other clinical information software as services. 3.Execute, assess, troubleshoot, and create solutions supporting software platforms. 4.Inform assessment and development of long-term goals related to clinical technology in conjunction with external vendors. 5.Serve as a leader in the development, implementation and transition to new software modules and upgrades as needed as well as perform testing on new builds and applications during implementation and maintenance phases. 6.Perform maintenance, research and testing of systems including generating error reports, maintaining tables, and documenting all system changes and statuses in a complete and thorough manner in order to preserve data integrity. 7.Develop and validate user and system requirements, write technical and clinical workflow documents, test plans and test results. 8.Responsible for projects which require advanced troubleshooting, research, and user access with the client-contracted Enterprise administrative organization. 9.Develop and maintain quality control mechanisms for the Applications helpdesk tickets to ensure issues are resourced and addressed in accordance with established service level agreements. 10.Identify and document application defects and manage the process of escalating such defects to the appropriate external resources i.e. Epic hosting product vendor, direct Epic vendor. 11.Assist internal teams on an ongoing basis with escalations that require knowledge or expertise that are within your domain. 12.Provide technical support, diagnosis of application errors and troubleshooting for applications tickets and issues. While consulting with end-users in addressing problems and assists in formulating solutions. 13.Develop an awareness of programming, technical or design alternatives; implement programmatic and workflow workarounds. 14.Assist with building, maintaining, and generating reports within the clinical software. 15.Maintain knowledge of Epic including Orion, Nova release notes, User Forum, Galaxy and other documentation published through the Epic User Web. 16.Provide onsite and remote support for staff to train and promote the proper use of the electronic systems and best practices in the live environment. 17.Perform On Call responsibilities, during scheduled on call shift, in order to investigate and fix issues that may arise. Manage assigned applications projects to ensure timelines are met. 18.Assist with scheduling, coordinating, and leading meetings and work with sites/departments to assist with process improvement, integration and efficiency related to software functionality. 19.Create clinical information system learning content independently or in collaboration with instructional designers. 20.Maintain good attendance, is punctual and works full scheduled shift is a condition of employment. 21.Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment. 22.Demonstrate a commitment to the mission, core values and goals of the client and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services. 23.Other duties as assigned by supervisor. SUPERVISORY RESPONSBILITY This position does not have supervisory responsibilities. QUALIFICATIONS AND REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree (AA) or equivalent from two-year college, technical school, or clinical certification. Seven (7) years related healthcare experience; or equivalent combination of education and experience. Two (2) years IT healthcare experience and two (2) years electronic health record support experience required. Epic preferred. Communication Skills Ability to read and interpret technical and other complex documents. Ability to write routine correspondence such as letters and memos. Ability to present information in one-on-one and small group situations to internal and/or external clients. Ability to communicate effectively by phone and in-person. Demonstrated ability to be a strong team player, skilled in interpersonal relationships and conflict resolution. Ability to maintain respectful communication when situations are stressful. Reasoning and/or Critical Thinking Ability Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instruction. Ability to think constructively and consider alternatives with short- to long-term solutions. Ability to develop and implement action plans. Computer Skills Expert ability to operate computers and related software programs including Microsoft Office and electronic health record system. NextGen preferred. Licenses or Certificates Maintain active certification in an Epic application. Physical Requirements and Working Environment This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment. This person must speak and write clearly using the English language to accurately convey information and be able to hear at normal speaking levels both in person and over the telephone. Vision correctable to 20/40 is required to review written materials. Generally good working conditions with little or no exposure to communicable diseases, extremes in noises and temperature. Little or no safety or health hazards. Minimal lifting or climbing; work performed in an office or clinic setting. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation benefits * Employee Assistance Program * Time off/Leave (PTO, Vacation, or Sick Leave) Pay and Benefits The pay range for this position is $79352.00 - $139235.00/yr. Please ask for benefits guide and i can send that to you to send to you candidate Workplace Type This is a hybrid position in Dallas,TX. Application Deadline This position is anticipated to close on Apr 16, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.