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Customer Service Representative

TEKsystems
$18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, South Dakota, Sioux Falls
Apr 11, 2025
Description Answering inbound calls and making outbound calls to customers with loans that are pending or have been processed Diligently responding to customer inquiry emails Performing administrative duties while in-between calls to service loans A majority of the inbound calls will revolve around borrowers asking questions about their loan account and what options they have to supplement their loan or general payment questions Will be recording and tracking customer documents Additional Skills & Qualifications 2+ years experience of customer service experience in a call center environment 35+ word per minute on internal typing test Will have to have a high attention to detail in order to follow rules and regulations for multiple clients Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sioux Falls,SD. Application Deadline This position is anticipated to close on Apr 18, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.