HR Operations Coordinator

POSITION: HR OPERATIONS COORDINATOR

Summary:

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, colleagues, and the community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. This role is essential in supporting the HR department with various administrative tasks, ensuring smooth payroll operations, colleague offboarding, HR audits, and HRIS administration.

Key Result Areas:

• Assist in reviewing payroll data for accuracy and completeness, ensuring that payroll is processed on time, and discrepancies are promptly addressed.
• Maintain payroll records and ensure they are compliant with company policies and legal requirements.
• Administer the Human Resource Information System (HRIS) UKG Ready by updating colleague records, managing data accuracy, and ensuring proper system functionality. Assist in onboarding new colleagues in UKG Ready and ensure their records are properly maintained.
• Coordinate and manage the offboarding process for departing colleagues, including the preparation of exit packets and final pay details.
• Work with IT, facilities, and other departments to ensure a seamless transition for offboarded colleagues by entering offboarding tickets in a timely manner.
• Assist in preparing documentation and reports for internal and external HR audits.
• Ensure colleague records and files are accurate, up to date, and compliant with company policies and regulations.
• Help track and resolve any audit findings or issues in a timely manner.
• Support HR projects and initiatives to improve departmental efficiency.
• Collaborate with Process Owners of Standard Operating Procedures (SOPs) to ensure they're tracked and organized effectively and support team in creating process documents when appropriate.
• Distribute HR mail to the team and assist with other HR-related projects as assigned.
• Perform additional duties as required.

Qualifications:

• High School Diploma or equivalent required; Associate Degree preferred.
• Previous experience in HR or administrative roles, preferably with a focus on payroll or colleague relations.
• Familiarity with payroll processes and HRIS systems (e.g., UKG, ADP, Workday, or similar platforms.)
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Excellent communication skills and interpersonal skills.
• Ability to work independently, manage multiple tasks, and prioritize effectively.
• Solutions oriented mindset and a customer-service-oriented approach.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems.
• A strong sense of confidentiality and professionalism.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities the inclusion of which would be in conformity with the major purpose of this job.

Location:

Hybrid/Waltham, Massachusetts

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. In February 2025, Kroll Bond Rating Agency affirmed CSB's investment-grade rating, reinforcing the bank's position as a reliable business lender. To learn more about how CSB can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

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