Senior Cloud System Administrator / Job Req 788838227

PRINCIPAL RESPONSIBILITIES:

Under the general direction of the Manager, IT Server Core, IT Infrastructure and guidance from the Director, IT Infrastructure, the Senior Cloud System Administrator's responsibilities include designing, implementing, and managing scalable, resilient, and secure Azure environments & Microsoft 365 environments to support our organization's applications and workloads. This role requires extensive experience in Azure infrastructure, automation, Azure AD, Intune, Exchange Online, SharePoint, Teams, and security & compliance solutions within the Microsoft ecosystem.

Additional responsibilities include providing tier-3 support for complex Microsoft 365 and Azure-related issues. A vital component of this position is a proactive approach to the development and enhancement of the procedures and methodologies to achieve optimum performance, delivery, and continuity of the IT Infrastructure department.

Responsibilities include:

• Cloud Infrastructure Management
  
  • Design and administer Microsoft Azure environments, including virtual machines, networking, security, and identity management.
  • Manage Microsoft 365 services, including Microsoft Entra ID, Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.
  • Implement security best practices, including Conditional Access, Multi-Factor Authentication, Single-Sign-On and compliance policies.
  • Develop and enforce Intune MDM/MAM policies for endpoint management and security.
  
  
• System Administration
  
  • Administer and optimize on-prem Windows (and some Linux) systems in a hybrid cloud environment.
  • Maintain and enhance system security, including Active Directory, Group policy, and compliance with industry standards.
  • Administer PKI and Certificate Authority systems.
  
  
• Automation & Optimization
  
  • Develop and maintain automation scripts (e.g., PowerShell) for provisioning and operational tasks.
  • Identify and implement opportunities to optimize performance and reduce costs.
  
  
• Collaboration & Support
  
  • Work closely with development, DevOps, and IT teams to ensure seamless integration of cloud systems.
  • Troubleshoot and resolve complex cloud and infrastructure issues promptly.
  
  
• Monitoring and Troubleshooting
  
  • Set up and maintain monitoring systems to track performance, availability, and security.
  • Respond to incidents, troubleshoot issues, and implement root cause analysis.
  
  
• Documentation & Reporting
  
  • Maintain detailed documentation of configurations, processes, and system changes.
  • Generate reports on system performance, availability, and capacity planning.
  
  

ESSENTIAL FUNCTIONS OF THE JOB

• Technical job knowledge: Performing computer related activities.
• Communications: Preparing written and verbal reports and documentation related to key information services.
• Project management: Preparing project plans, task lists, timelines, resource assignments, and related budgets. Tracking projects to assure on time and on budget completion.
• Teambuilding: Working with internal and external customers to build integrated multi-disciplined teams.
• Compliance: Complying with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.
• Strong analytical and problem-solving skills are required.
• Strong verbal and writing skills required.
• Familiarity with ITIL processes and principles.
• Strong interpersonal skills, mature judgment and diplomacy required to interact effectively with a broad spectrum of people, both individually and in groups.
• Ability to manage projects independently, using basic project management methodologies to prioritize tasks, manage timelines, and deliver results.

PHYSICAL REQUIREMENTS

• Constant and close visual work at desk or computer.
• Constant sitting and working at desk.
• Constant data entry using keyboard and/or mouse.
• Frequent use of telephone headset.
• Constant verbal and written communication with staff and other business associates by telephone, correspondence, or in person.
• Frequent lifting of folders and other objects weighing between 0 and 30 lbs.
• Frequent walking and standing.
• Occasional driving of automobiles.

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

EDUCATION OR TRAINING EQUIVALENT TO:

• Bachelor's degree in computer science, Information Technology, or a related field or equivalent work experience.
• Azure certifications and MCSE are highly desired.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

• At least 10 years of total experience in IT/IT Infrastructure, with a focus on the following areas:
  
  • Azure services, networking, hybrid cloud environments, security, storage, compute, and identity services.
  • Microsoft Entra ID (Azure AD), Identity & Access Management, and security best practices.
  • Microsoft Intune, Endpoint Manager, and Defender for Endpoint.
  • Microsoft 365 administration, including Exchange Online, Teams, SharePoint, and OneDrive.
  • Active Directory, Group policy and Windows Server administration, including configuration, user management, and domain policies.
  • Scripting and automation skills (e.g., Azure CLI, PowerShell, Terraform, Ansible, etc).
  • Microsoft SQL Server & Microsoft Exchange server
  • Active Directory Certificate Services (AD CS), Windows PKI, and enterprise CA environments
  
  

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

• Experience with the following technologies and platforms:
  
  • NinjaOne RMM
  • Cisco Umbrella & Secure Endoint
  • OKTA
  • Duo
  
  
• Solid understanding of networking concepts (DNS, VPN, firewalls, load balancing).
• Working knowledge of Unix and Linux operating systems.

SALARY RANGE: $142,043.20 - $213,075.20 Annually

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.