Sr. Manager, Project Management - Partnerships

As a Senior Manager, Project Manager at Capital One, you will apply your project, program management and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and deliver strategies and projects that ultimately impact the bottom line. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

In this Senior Manager role, you will lead initiatives in the Card Partnerships business supporting commercial and consumer partners and customers. You will apply your project and analytical skills to partner with Product, Tech, Operations, and General Managers to continuously improve the customer experience for our Partnership customers and remove friction points with new product development and conversion launches. You will provide operational support to existing partners and internal general manager teams to build and maintain well-managed operations, grow our business with partners, and ensure well-run and efficient processes.

General Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth and improved customer experience success for Capital One in the face of shifting consumer and regulatory behavior

• Business ownership: Have an ownership mindset and build and deliver on strategic planning with a 6-12 month horizon

• Leadership: May manage and develop a team of associates. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

• Project: Develop business cases to articulate the value behind business strategies and project ideas. Lead and manage horizontal and vertical projects that benefit specific partners or organizational-wide initiatives

• Execution: Coordinate across Partnerships, the Card business, and other LOBs on efforts that leverage best practices and capabilities for our partner customers and strategic imperatives. Oversee multiple projects and programs concurrently

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytical risk management

• Strong business judgment, leadership and integrity: Should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Teamwork: Track record of building strong client relationships, internally and externally. Ability to incorporate multiple perspectives into problem solving and arbitrate competing interests and priorities to identify the appropriate solutions. Constantly reaches out to partner teams to gain additional insights, rally support, and elevates the entire team

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 4 years of experience in Project Management

• At least 3 years of Relationship Management experience

• At least 2 years of experience in quantitative and qualitative analysis

• At least 1 year of experience in People management

Preferred Qualifications:

• Master's Degree or MBA

• 5+ years of experience in Project Management

• 4+ years of experience supporting, partnering and interacting with internal and external business clients

• 3+ years of experience in quantitative and qualitative analysis

• 2+ years of experience with project management platforms (JIRA, MS Project, Confluence)

• 2+ years of experience in people management

• PMP, Lean, Agile or Six Sigma certification

• Strong communication, problem solving and collaboration skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).