Shelter Worker - Full time

Department: Hilo Corps

Position Title: Shelter Worker

Reports to: Program Director

FLSA Status: Non -Exempt

Date: June 2024

General Statement: The Salvation Army (TSA) is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.

Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.

Job Summary:

The shelter worker is responsible for the safety and security of the residents and volunteers who are in our facilities including congregate settings and non-congregate settings. Treating all those receiving services with dignity, respect, and understanding, the shelter worker implements the rules of the program fairly and equitably. Any special or unusual concern is to be brought to the immediate attention of the supervisor.

Duties and Responsibilities:

• Know the Shelter/Tiny Homes agreement.
• Know the bed count at any given time and the client assignment to each bed/unit.
• Supervise nightly registration, providing accurate count for supervisor's use.
• Maintain ongoing professional relationships with all interpersonal contacts. Mediate problems with site population.
• Performs watches both inside and outside of the building.
• Maintain all program materials.
• Coordinate cleanup of facility both inside and outside as assigned.
• Provide information and referral to social service programs as needed or refer to appropriate staff as needed.
• Attend all staff meetings as assigned.
• Performs all other duties as assigned.

Knowledge, Skills and Abilities Required:

• Demonstrated history of providing professional services.
• Competent in providing a positive, solution-focused approach to working with troubled program participants.
• Desire to serve others by building on their strengths.
• Competent in working independently within clear parameters in a team environment.

Qualification and Education Requirements:

High School diploma or G.E.D. required. Work experience commensurate with the duties and responsibilities preferred.