Director Business Operations

The Director of Business Operations is responsible for leading special projects teams and business operations within the CRO office. This role aims to enhance decision-making, identify key focus areas, and track the progress of top initiatives aligned with regional, functional, and corporate objectives as outlined in the Long Range Plan (LRP).

The role reports to the Sr Director, Business Operations.

• Develop and Refine Management Systems: Ensure visibility by consistently monitoring business objectives, including key financial and operational indicators.
• Progress Key Objectives: Identify and solve challenges within the CRO office, and support preparation and presentations for the board of directors.
• Instrumentation Approach: Develop methods to use KPIs to assess organizational performance against targets, refine strategic vision, and identify areas for improvement.
• Lead complex data gathering, analyzing and interpreting to create actions driving desired results for AGT wide goal. Build and execute on strategy using data driven insights to minimize risk and materialize opportunities for success.
• Business Strategy Implementation: Plan, organize, implement, and control externally focused business strategies using projects and processes to optimize current and future AGT business performance.
• Leadership Communication: Develop key messages and create presentations on behalf of executive leadership, representing and communicating their priorities across the entire Lumen organization.
• Cross-Functional Oversight: Provide oversight and manage stakeholder alignment for cross-functional projects, and initiatives across Lumen's executive leadership teams.
• Team Leadership: Oversee the team, providing guidance, support, and training to ensure effective performance. Drive team outcomes to deliver AGT and Lumen Goals.

• Bachelor's degree in Business, Operations, or a related field.
• 8 - 10 years related experience and 3+ years experience at manager level.
• Recognized as a leader with outstanding communication, presentations, and interpersonal skills.
• Ability to quickly establish credibility and rapport with a broad set of executives, C-Suite and constituencies.
• Strong results orientation with a demonstrated track record of success.
• Thrives in an organization with high operational rigor, is a self-starter, and is agile
• Passion for building and sustaining high-performing teams.
• Experience negotiating and liaising with multiple operational contacts at all levels up to executives.
• Applies a quantitative approach to problem solving, and has intermediate to advanced excel and technical skills.
• Experience working for publicly held, US-owned, global corporations.
• Ability to travel up to 20% of the time for meetings and presentations
• Ability to work with sensitive financial data and maintain confidentiality.
• Experience in budget management, preferably in large corporations with large budgets (multi-million dollars).

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

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