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Distribution Operations and Third Party Reservations Specialist - Corporate

MGM Resorts International
$19.00/HR
United States, Nevada, Las Vegas
Apr 18, 2025

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Distribution Specialist you will ensure accurate rates, inventory, and policies across MGM systems while serving as a liaison between guests and third-party partners to resolve reservation and billing inquiries.

THE STARTING RATE:$19.00/HR

THE DAY-TO-DAY:

  • Ensure accuracy of rates, restrictions, inventory, and policies across all MGM systems

  • Respond to guest and third-party inquiries, including Best Rate Guarantee claims

  • Use third-party tools to resolve reservation and billing issues; escalate when needed

  • Monitor rate parity and identify discrepancies across booking channels

  • Support special projects, including data maintenance, documentation, and timing tests

  • Input manual reservations into the MGM central system

  • Perform daily tasks such as rate/policy updates, reservation changes, revenue collection, commission research, and promotion setup across channels

THE IDEAL CANDIDATE:

  • Is 18+ years old

  • High School Diploma, GED or equivalent

  • 2+ Years of Prior Relevant Experience

  • Previous experience in working with the following systems: HBSI, Derbysoft, Opera PMS and ORS, Onyx, and OTA

THE PERKS & BENEFITS:

  • Health & Income Protection benefits (for eligible employees)

  • Professional and personal development opportunities through employee programs and network groups

  • Free meals in our Bellagio employee dining room

  • Free parking on and off-shift at all MGM Resorts properties

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16137

Are you ready to JOIN THE SHOW? Apply today!

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