New 
Account Manager (Internal Role)
 Equiliem | |
paid time off, paid holidays, sick time, 401(k)
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 United States, New Jersey, East Brunswick | |
| 25 Kennedy Boulevard (Show on map) | |
 Apr 18, 2025 | |
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Join the Equiliem Team and Unleash Your Potential At Equiliem, we're not just a national recruiting firm-we're an award-winning powerhouse on an exhilarating path of growth! We're on the lookout for passionate, results-driven individuals ready to make a real impact. If you're eager to join a dynamic team where your contributions are valued and your career can soar, Equiliem is the place for you. Account Manager (Internal Role) We are seeking an experienced and strategic Account Manager to support our national accounts on our direct clients in the staffing space. In this role, you will be the central point of contact for assigned clients, overseeing requisition intake, managing the delivery process, and driving client satisfaction and account growth. You will work closely with both internal recruiting teams and external stakeholders to ensure successful fulfillment, while proactively identifying new business opportunities within existing relationships. Your ability to build trust, provide white-glove service, and execute with urgency will directly impact revenue, gross profit, and client retention. Opportunity Details * Develop and execute strategic account plans for assigned national accounts to achieve revenue and growth goals. * Serve as the primary client contact, managing relationships with hiring managers, project managers, superintendents, and other key stakeholders. * Qualify new requisitions and manage the intake process to ensure efficient, successful fulfillment. * Coordinate the full recruitment lifecycle in partnership with internal recruiting, including resume submittals, interview scheduling, feedback collection, and closing candidates. * Identify and secure upsell and cross-sell opportunities within assigned accounts to drive revenue growth. * Track account performance and provide regular updates on metrics, progress, and client feedback. * Provide high-touch support to clients, ensuring exceptional service and responsiveness throughout every stage of the engagement. * Collaborate with internal teams to align on sourcing strategies, fulfillment timelines, and service expectations. * Monitor and manage account-level revenue and gross profit performance against monthly targets. * Respond to urgent client requests and escalations, including after-hours support as needed. Recruitment Partnership * Work closely with recruiting leadership to align fulfillment efforts with client goals. * Analyze hiring trends, pipeline activity, and metrics to optimize sourcing and submittal strategies. * Guide recruiting teams on role priorities, feedback trends, and fulfillment pacing. Expertise We Are Seeking * 5+ years of national account management experience, ideally within a high-volume staffing environment or the low-voltage industry. * Proven ability to exceed sales or growth targets through relationship development and strategic account management. * Strong communication and interpersonal skills, with the ability to influence and build trust at all levels. * Excellent problem-solving abilities and a client-first approach to service and resolution. * Highly organized, self-motivated, and able to manage competing priorities. * Proficiency in Microsoft Office and ATS systems. * Willingness to travel to client sites as needed. How This Role Impacts the Business * Revenue & Profitability: Grow revenue and gross profit through strategic expansion of existing accounts and consistent delivery execution. * Client Experience: Serve as a trusted advisor to hiring managers, delivering an exceptional experience that fosters loyalty and long-term partnerships. * Growth Opportunities: Drive account penetration by identifying new contacts, departments, and projects within the client ecosystem. * Delivery Excellence: Ensure efficient intake and proactive communication, creating a seamless experience from requisition to start. * Real-Time Support: Provide fast, reliable, and professional responses to client needs, including urgent and after-hours requests, to ensure continuity and satisfaction. About Equiliem For over 30 years, Equiliem has been providing talent solutions to the Energy, Manufacturing, Logistics, Healthcare, Government, and Telecommunications marketplaces. With awards from NJBIZ, Forbes, and SIA we have expertise in Staffing, Employee of Record, Managed Service Provider, and Independent Contactor Compliance services. Equiliem is now positioned to outpace our competitors in the coming decade as we invest in technology and our employees. What We Offer
Work Location
Client the Equiliem difference at
Equiliem.com #ZR
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