Medical Assistant - Head / Neck Surgery - Mercy San Diego (Hillcrest)

This is a benefited, full time position generally working Monday-Friday from 8:30am-5pm. Located at Scripps Mercy San Diego in Hillcrest and required to float to neighboring sites as needed.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Why Mercy San Diego Head/Neck Surgery?

• Be a part of developing a new, advanced Head/Neck Surgery program at Mercy San Diego
• Join a dynamic team and contribute your organizational skills

What you'll do:

• High level disinfection of flexible scopes.
• Rooming patients, checking vitals, assisting with procedures
• Clinic prep assisting with Provider specific protocols
• Maintains a clean, organized, and safe environment
• Organizes and performs patient care services that support the physician's practice
• Relaying instructions from the physician to the patient or authorized person
• Collecting patient data in person and by phone
• Documenting patient concerns, messages and care provided in the electronic medical record for the physician's review
• Administering medications specifically directed by the physician
• Scheduling of appointments and procedures
• Complete and accurate message taking
• Routing messages to the appropriate area for direction
• Order and referral entry, acquisition of pre-certifications
• Setting up of cases in EPIC plus basic registration and updating of demographics

Required Qualifications:

• Completion of a formal Medical Assistant Program OR hold a Medical Assistant Certification OR have a minimum of two years of experience as a military corpsman
• BLS certification for the Healthcare Provider by the American Heart Association (AHA)

Preferred Qualifications:

• 1 years of experience working as Medical Assistant