Dealer Account Manager

At WSECU, you'll take the lead in managing and growing dealership relationships across your territory. You're the first call dealers make when they need support, have questions, or want to grow their business with us. You'll be out in the field building strong partnerships, solving challenges, and helping both dealers and members succeed. You'll monitor performance, analyze trends, and keep your finger on the pulse of the market and our competitors-always staying one step ahead. If you're a self-starter who thrives on autonomy, loves digging into data, and knows how to keep communication sharp (whether it's by phone, email, or face-to-face), you'll thrive in this role. This is your chance to own your market, build a strong portfolio, and make a direct impact-all while keeping things fast-paced, member-focused, and fun.

Your day might include:

• Responsible for making recommendations to add and remove target dealers by review and analysis of market-based data
• Present WSECU offerings, updates, address hurdles and challenges via a combination of routine in person visits, digital communication, and phone calls
• Maintain an ongoing knowledge of the market to include competition, dealer issues, program enhancements, market-specific member program offering needs
• Train and educate dealership staff to ensure quality applications and loan documentation are received
• Follow-up on new leads and referrals resulting from field activity in both independent and franchise dealers
• Dealership issues and member complaints are pursued and followed up on in the indirect and direct channels
• Acts as a liaison between dealers and WSECU to include communication through a variety of channels with a variety of lines of business and members
• Maintains an awareness of all laws and regulations in regard to indirect lending and dealership requirements plus developments or trends within the credit union industry
• Fulfills dealership due diligence needs to include inventory checks, reporting feedback on the health of the dealers and preparing quarterly reviews
  

What you would bring to the team:

• Five (5) years of dealership or consumer lending experience
• Sales and customer service experience
• Experience in project management, organization, and the ability to manage multiple responsibilities and tasks
• Must possess a valid Washington State driver's license and possess the ability to drive in sometimes inclement weather year-round
  

Competitive pay: $77,888.99 - $107,433.08 annually, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package

• The target starting pay for this position is $77,888.99 - $89,527.57 annually, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.
• The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.
  

Position location: Primarily in Pierce, King, Thurston and Spokane Country, with flexibility to travel statewide. Employee must reside and preform all work in the state of Washington.

Working from home/hybrid requirements:

• Reliable, high-speed home internet connection
• Private, confidential workspace, away from distractions and other people
• Suitable desk/surface and desk chair

When you'd work: Monday-Friday, 8:30 am - 5:30pm, with possible Saturday and Sunday hours, with scheduling flexibility to meet service needs this exempt position.

Perks: Here are a few benefits and perks we offer:

• Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts
• And, you get to work with some awesome people!

WSECU is honored to be recognized as the number one credit union in the state on Forbes Magazine's list of best credit unions in Washington. Members are at the heart of everything we do. Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding

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We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 800.562.0999 x11111 or email us for assistance.