New

Graduate Services Coordinator

North Carolina State University

$ 33,540 - $ 90,156

United States, North Carolina, Raleigh

Apr 21, 2025

Job Posting Information

Posting Number	PG194551SP
Internal Recruitment	No
Working Title	Graduate Services Coordinator
Anticipated Hiring Range	Commensurate with Experience ($48,000 - $52,000)
Work Schedule	Monday - Friday, 8:00 am - 5:00 pm
Job Location	Raleigh, NC
Department	Entomology and Plant Pathology
About the Department	As part of the Land Grant University, the Department of Entomology and Plant Pathology is composed of over 40 faculty that direct a diverse portfolio of programs in teaching, research and extension components. Collectively, these strengths not only serve our clientele and our science, but also provide a rich environment for graduate education and training that can be tailored to the specific career interests of the student, irrespective of whether they prefer training in the basic sciences or are preparing for a career in extension. Our education and research programs provide graduate and undergraduate students with unique hands-on learning opportunities using the latest technologies.
Essential Job Duties	The Graduate Services Coordinator will support the graduate programs in Entomology and Plant Pathology, along with our undergraduate minor in Entomology. You'll work closely with the Directors of Graduate and Undergraduate Programs, serving as a key resource for students from the moment they apply to the day they graduate. This role is all about helping students succeed-making sure they have the information, guidance, and support they need every step of the way. Key Responsibilities: Help students navigate onboarding, registration, academic progress, graduation, and residency requirements. Serve as the go-to contact for current and prospective students, offering clear, timely guidance on policies and procedures. Track student milestones and maintain accurate records, including alumni updates and post-graduation data. Coordinate with program directors on recruitment efforts and student support. Process admissions, monitor course loads, and make sure students stay on track to meet deadlines. Manage course scheduling, evaluations, TRACS entries, and course action forms. Support undergraduate research and hands-on learning experiences. Collaborate with campus partners including the Graduate School, Registration and Records, and the Cashier's Office. Serve as the Department Scheduling Officer and pitch in on other administrative needs. Occasionally travel off-site and be able to get from place to place independently. If you're proactive, resourceful, and detail-oriented-someone who enjoys helping others, keeping things organized, juggling multiple tasks, and building strong relationships in a dynamic, student-focused environment, we encourage you to apply. You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition ( https://news.hr.ncsu.edu/you-belong-here/) and learn more about what makes NC State the best place to learn and work for everyone.
Other Responsibilities	In addition to the core responsibilities, this role offers the chance to expand your experience and grow professionally by contributing to a variety of departmental operations. These additional duties provide a broader view of how the department functions and allow you to build new skills along the way: Support approximately 100 graduate students across two disciplines from recruitment through graduation. Coordinate student events such as DEPP Orientation, the Graduate Student Symposium, and graduation celebrations. Handle financial tasks like ServiceNow requests, invoice processing, and P-card reconciliations. Schedule classrooms for departmental courses.

Qualifications

Minimum Experience/Education	Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Other Required Qualifications	Computer Proficiency using Microsoft Word, Excel, PowerPoint, Adobe Acrobat, and Peoplesoft or similar software. Experience using at least one of the following: Students Information Systems (SIS), Infoweb, NextGen, or similar software programs. Experience using spreadsheets, formulas and database management. Strong Internet and email skills. Must be self-initiating, detail oriented, and the ability to multitask effectively. Ability to create an organizational system of working including files and calendaring to ensure tasks are completed accurately and in a timely manner.
Preferred Qualifications	Experience in an administrative role as well as working with students. Proficiency with Students Information Systems (SIS), Infoweb, NextGen, and Peoplesoft or similar software. Experience with website maintenance. Thorough knowledge, understanding, and interpretation of the Graduate School's policies and procedures relating to students and instructors.
Required License or Certification	Valid Driver's License and the ablity to obtain an NC Driver's License within 60 days of hire. A valid Driver's License must be maintained throughout employment.
Valid NC Driver's License required	Yes
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	04/21/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	04/28/2025
Notice to Applicants	*Please note that the work history on your resume, must also be included in your application.*
Special Instructions	Please attach a resume, cover letter and contact information for three (3) professional references.

Position Details

Position Number	00041971
Position Type	SHRA
Position Classification Band Title	Student Services Specialist
Position Classification Band Level	Journey
Position Classification Salary Range	$ 33,540 - $ 90,156
Salary Grade Equivalency	GN09
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	111801 - Entomology and Plant Pathology
AA/EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.