New 
Student Services Specialist (Early Outreach Program)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Glendale | |
 Apr 22, 2025 | |
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Student Services Specialist (Early Outreach Program) Job ID: 321290 Location: Glendale Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $18.82 - $23.55/hourly, DOE Grade 109 Work Schedule Tuesday- Saturday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-5:30pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Early College Program consists of high school students participating in Achieving a College Education (ACE) (designed to help first-generation, financially disadvantaged college-bound students succeed) and Hoop of Learning (HOL) (high school-to-college bridge program for Native American high school students.) Both programs allow students to earn college credits while still attending high school. The Student Services Specialist will assist the Early College Program at GCC by providing direct student service delivery, as well as problem resolution, and technical assistance. This position will support the college's strategic enrollment initiatives by serving as an Early College Programs community liaison providing outreach services to high schools, community agencies, and organizations to promote the enrollment/retention of students enrolled in Early College opportunities at GCC. This position will assist with the evaluation of criteria used for program eligibility, researching program activities and recommending enhancements, and developing and implementing programming (workshops) and events to support student development and student success. As a representative of the institution, this position will work closely with internal and external constituents and utilizes a broad base of knowledge of student service functions to support Early College students in understanding and navigating the admissions and enrollment processes at GCC along with supporting college retention. Essential Functions 30% - Performs a variety of student services functions for programs to support the Early College Programs Department at GCC by providing student support to current student by monitoring their progress, academic planning/advising and orientation to enhance student success with continuing Early College students in all aspects of student services including recruitment, placement testing, academic planning, registration, financial aid, orientation programming and retention activities; advises students regarding degree options, transfer options, academic success and financial planning; maintains a cohort of students for advising purposes; monitors and tracks student progress through completion; maintains records, assists with student persistence and completion efforts, identify resources needed to address students' circumstances and potential barriers, assesses and identifies students' needs and refers more complicated cases to the next level; meets and corresponds with students and/or parents/guardians communicates by having in person or virtual meetings or corresponding via email and phone 30% - Assists in coordination and provides monthly in-person workshops for this population that incorporates tools for college success that includes but not limited to: Time Management, Overcome Procrastination, Staying Motivated, Canvas 101, Library Resources, FAFSA Prep, Civic Engagement and general advising 20% - Assists with and presents campus outreach and retention-based events for potential Early College students by maintaining accurate records, assisting students with follow-up activities, responding to prospective student inquiries; abide by and explains federal, state, district and/or local policies; provides information to students, parents and other stakeholders and assisting with and presenting at New Student Orientation 15% - Maintains and updates websites, maintains electronic database information and reporting systems, monitors program budget and expenditures, plans and assists with special events (including but not limited to Welcome Back and Senior Recognition Ceremony); prepares, designs and maintains correspondence, reports, presentation and program materials and documentation 5% - Assists with special projects as assigned; other duties as assigned commensurate to grade level of position Minimum Qualifications Associate's Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, customer service, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Bachelor's Degree from an accredited institution B. One or more years' experiencing developing and/or delivering group presentations C. One or more years' experience in advising and/or providing student support D. One or more years' experience in outreach and/or recruitment functions within higher education E. One or more years' experience using technology to support academic advising, student success, student learning, and/or career advising F. One or more years' experience with high school student populations in an educational setting Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled First Review will be on May 12, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321290&PostingSeq=1 jeid-fb4e6d7c5a8b114b88d13fbb7afaca12 | |