Data Communications Tech

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location: LaGuardia Airport

Shift: 1st; 7:00am-5:00pm (Wednesday-Saturday)

Pay: $34.00-$41.50/Hr.

The Data Communications Technician will be responsible for supporting and maintaining technology systems, ensuring seamless operations, and collaborating with teams to deliver high-quality solutions. This role requires a strong technical background, excellent problem-solving skills, and the ability to work in a dynamic environment.

• Knowledge of network fundamentals, IP connectivity, IP services, and security fundamentals.

• Configure, troubleshoot, and maintain network systems.

• Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting outputs

• Understand business issues and data challenges of business lines and business service delivery teams

• Critically evaluate information gathered from multiple sources and distinguish user requests from the underlying true needs.

• Familiarity with web based application functionality

• Configure applications as defined by requirements

• Troubleshoot configuration related issues independently as well as in conjunction with other product specialists

• Follow any defined implementation processes and also identify when process gaps exist; identify solutions to address gaps

• Identify gaps in business requirements and document those issues

• Participate in business-led change management processes

• Deliver high-quality projects on time and on budget management processes

• Work closely with Product Manager or lead Product Specialist to keep informed of latest product updates

• Ability to work with others in a team environment and share technical capabilities within the organization

• Train independently and learn using hands on practical scenarios

• Identify and adapt to changes in priorities

• Apply what was previously learned to solution new problems

• Organize a technical project from beginning to end. Identify what steps should come first, second, third, etc..

• Work in a team atmosphere to help solution technical problems

• Develop and execute functional test plans with business subject matter experts

• Develop user acceptance test (UAT) plans and tools, and manage the UAT process

• Ensure test results are identified, documented, tracked, reported on, and resolved in a timely manner

• Communicate technical and process changes to development team

• Assist in management of project deadlines and schedules

• Communicate and apply project standards

• Consistently deliver high-quality services

• Develop training, reference guides, and product support materials

• Preferred: CCNA certification (Cisco Certified Network Associate) or related certifications

• Preferred: Experience using a Work Order Management System to track issues and tasks

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.