Field Technician IV - Fiber

Altice USA
United States, Texas, Conroe
Apr 24, 2025
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary Performs and assists in the installation, splicing, testing, documentation and service of fiber optic equipment in a manner that ensures company technical requirements are adhered to, thereby ensuring customer satisfaction through high level operational efficiency. Assist the fiber technician Senior, fiber technician advanced and fiber supervisor in daily work procedures. Position serves as a conduit for the delivery of all products such as Video, HSD, iO, VoIP and BCOOL to the customer. Responsibilities Performs survey's using system prints, red lines, walk wheel for all projects related to maintenance or new growth Performs as built of fiber optic enclosures and fiber optic cables utilizing system prints and at times producing drawings in the field. Responsible for the interpretations and utilization of fiber POC design principals in a manner that ensures a high level of operational efficiency. Possess adequate knowledge of headend operations in a manner that ensures fiber related tasks are performed in an efficient manner. Performs internal and external route engineering of fiber optic cables within Alticeand new or existing customer facilities to pole or trench line. Complies with safety guidelines as laid out in company safety manual, in relationship with OSHA, National Electric Safety Code (NESC), National Electric Code (NEC), Blue Book, SCTE construction and fiber manual and Building Officials Code Administration (BOCA). Performs troubleshooting of CATV system active and passive devices pertaining to fiber optic nodes utilizing company approved test equipment Works a flexible schedule, including weekends, nights, overtime, emergency storm duty and standby as needed Performs installation of fiber optic related components including but not limited to fiber jumpers, optical attenuators, and termination panels. Assist in performing emergency restoration of fiber damage or cuts. Including prepping, splice enclosure entry, building of splice enclosure, traying, locating of slack spans, and installation of restoration kits. Performs revisions offiber optic system prints or diagrams utilizing mapping software. Performs preparation of fiber optic cable for entry into an existing or new splice enclosure. Including taping down fiber cables, stripping of outer jacket, removal of (binder thread, armor, strength member, buffer tubes), exposure and cleaning of individual fibers, and splicing of non-service effecting (dark) low to intermediate count fiber cables Qualifications High School diploma or equivalent. Previous Fiber/Splicing experience required. Previous Outside Plan technical experience strongly preferred. Must have all working knowledge of duties/responsibilities in the BBT IV Fiber description. Good written and oral communication skills. Ability to work flexible schedule, including weekends, nights, overtime, emergency storm duty and standby as needed. Knowledge of all mdu, aerial, and underground construction procedures, specifications, materials, and equipment. Knowledge of grounding and bonding specifications as necessary. Knowledge of basic design calculations including fiber. Basic knowledge of computer skills. (MS office, GroupWise, Visio, Streets & Trips, Mapping/Drafting software) Ability to read maps. (Road and Systems) Knowledge of the following POC products but not limited to: Fiber cables - (Single Mode, Dispersion Shifted, Multimode, Hybrid Fiber) HFC Power Supplies - (3, 6 and 8 battery units) HFC Coax Actives / Passives - Antronix, SA, Motorola/GI, etc Coax Cable - Trilogy MC2, CommScope P1, 2 & 3 and other cables Coax Connectors - all sizes from RG59 to 1125 inch QR Basic knowledge of but not limited to the following fiber test equipment - Basic knowledge of but not limited to outside plant test equipment Internal Field Service Technician applicants must fully complete their field service career progression program and spend a minimum of twelve months as an Outside Plant Tech III to be deemed eligible. Appropriate valid driver's license and driving record within Company standards. Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver's License) where applicable; must comply with all applicable DOT requirements An "Activity Analysis" of the physical demands required to perform this job's essential functions with or without a reasonable accommodation will be provided upon request and with an offer of employment. Must pass a physical assessment of those physical demands post offer/pre employment and if returning to work following a leave of absence, conducted at the Company's assessment vendor. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.