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Instructional Systems Designer Deputy Program Manager

Crew Training International
United States, Florida, Jacksonville
8665 Baypine Road (Show on map)
Apr 24, 2025
Requisition #
03011000_COMPANY_1.4
Job Title
Instructional Systems Designer Deputy Program Manager
Job Type
Full-time
Location
Jacksonville, FL 32099 US (Primary)
Sailor RRL - FL US
Category
Operations
Job Description
PURPOSE OF POSITION

The ISD Deputy Project Manager (DPM) collaborates with the Program Manager and a team of Instructional Designers, SMEs, and eLearning Developers. The ISD DPM will also collaborate with their peer, the Multi-Media (MM) DPM to ensure management of media teams are supporting the creation of highly interactive education products for a DoD client.

MINIMUM QUALIFICATIONS

Education:



  • Bachelor's degree required, Master's degree preferred, in education, instructional design, instructional technology, curriculum and instruction, educational psychology or other areas applicable to the position's description and needs.


Training and Experience:

Required Experience



  • Six (6)-years of experience as a member of a courseware development team for a DoD-contracted project, preferably for the Naval Education and Training Command (NETC)
  • Two (2) years of courseware development experience in a leadership role (Production Manager, Senior or Lead position as ISD, Lead Content Developer)
  • Demonstrated project management skills
  • Motivated self-starter comfortable directing a project effort in a team environment
  • Demonstrated ability to manage staff and direct project teams in support of project deliverables
  • Must possess excellent interpersonal and communication skills and be able to communicate effectively with clients and other team members both verbally and in writing.
  • Must possess experience managing contracts, having been responsible for personnel assignments, managing contractual deliverables, and providing status reports as delineated by contract
  • Demonstrated ability and judgment in handling, resolving, and communicating technical issues with customers and internal stakeholders using strong analytical and communication skills


  • Prior leadership experience with all aspects of ADDIE (analysis, design, development, implementation, evaluation) on a DoD or USN courseware development project
  • Experience with USN training product standards, Instructional Systems Design processes, and governing DoD and industry directives
  • Proficiency in interpreting and applying customer-provided style guides to ensure alignment with brand voice and standards. Experience with the NETC guide and Chicago Manual of Style in written content creation preferred.
  • Courseware development experience with MELD, AIM CPM/LOM, Adobe Captivate, or similar commercial or proprietary CWD tools


General Skills:

Must be able to prioritize tasks, possess excellent interpersonal and communication skills, be highly organized, ability to handle multiple tasks, have high analytical ability, be detail-oriented, and work under little to no supervision.

Security Clearance:



  • Must be able to obtain a CAC card and security clearance if required by contract.


DUTIES AND RESPONSIBILITIES



  • Plan, direct, and manage project and team through entire ADDIE process from project start to completion
  • Responsible for the overall performance of the project, deliverables, and supporting team
  • Responsible for the team's integration into the prime (as required) contractor's schedule
  • Effectively communicate with upper management and the prime (as required) contractor's program manager
  • Plan, schedule, track, and communicate project timelines, milestones, and deliverables using appropriate tools
  • Proactively manage risks and develop action plans to mitigate risks
  • Oversee team travel to DoD schoolhouses and facilities, including personal travel as required
  • Perform other incidental and related duties as required and assigned.


SUPERVISORY/MANAGEMENT RESPONSIBLITY

General supervision, management, and hiring of project team members.

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