Sr Manager, Learning Operations
 Vantive | |
parental leave, paid time off, paid holidays, 401(k), employee discount
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 United States, Illinois, Chicago | |
 Apr 25, 2025 | |
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Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Your Role The Sr. Manager, Learning Operations will strategically manage and optimize learning and development operations in alignment with business goals and the learning roadmap. You will lead a team responsible for the areas of learning governance, vendor management, and compliance and partner closely with Vantive functional leaders in the areas of HR, IT, Legal, Procurement, and Corporate Communications. What You'll Be Doing
Responsible for Global Learning policies, tools, standards and guidelines; including development and implementation of global standards, periodic evaluation of standards, and their update through inputs from various stakeholders Establish and maintain a standard repository of materials to be leveraged for the onboarding of team members and promoting learning adoption across the enterprise Deploy standard technology practices across the organization (e.g. Teams, SharePoint, One Drive, MS Forms, MS Planner) for team collaboration and usage; inclusive of folder structure, naming conventions, governance and design / creation Ensure learning governance model is being followed within the Global Learning organization Provide documentation and collateral to train, inform, and facilitate Learning Governance adoption and alignment across Vantive
Liaise closely with Procurement to manage the entire process of vendor selection and contracting including vendor compliance to MSA/SOWs, escalate any issues, as needed Liaise with Corporate Communications to understand Vantive's Partner closely with HR IT to ensure deployment and stability of Learning systems and licenses Partner closely with Legal to ensure that learning offerings meet regulatory and compliance requirements and facilitate global alignment, where appropriate Consult with functional leaders and the learning engagement team to understand learning needs and align initiatives with business priorities. Coordinate with Corporate Communications to maintain a pulse on various activities across the organization, understand interdependencies and timing to coordinate and optimize communications and program launch activities
Manage software licenses and other resources needed for learning programs Consult on system capabilities, learning tools, and offerings within the learning ecosystem Understand gaps and seek to evaluate and offer solutions via relevant tool licensing
Coordinate the evaluation of vendor offerings and programs aligned to the learning roadmap; including demonstrations, pilots, scoring / feedback, and selection Design and deliver communication materials and collateral in support of program launches Develop measurement mechanisms to evaluate the success and /or adoption of vendor programs Coordinate and distribute vendor promotions
Maintain relationships with Global Learning vendors, including training, translation and technology providers Establish a cadence of standard operating mechanisms to facilitate regular dialogue, issue resolution, new offerings / features, and performance evaluation Understand vendor service level agreements (SLAs) and track vendor performance Manage day-to-day operations, risk in vendor performance, and escalate issues as required Implement forums to obtain vendor feedback from the Global Learning organization and functional partners Manage vendor performance through Vendor Business Reviews
Manage requirements gathering, RFP scoring, vendor oral presentations, down selection, and selection processes in alignment with Procurement Execute vendor MSAs and SOWs; including renewals and extensions Understand vendor contracting terms (e.g. rate cards, price steps, and included services) Maintain approved and preferred vendor lists and manage exceptions
Participate in the Annual Operating Plan process for the determination and finalization of the Global Learning Budget Own the vendor strategy for learning and cost effectiveness of vendor support model Obtain and analyze Learning Spend data to track expected spend to actual spend Identify trends and areas for improvement (e.g. vendor optimization and consolidation) What You'll Bring
Effective communication is crucial for building and maintaining strong vendor relationships, conveying expectations, and resolving issues.
Cultivating and maintaining positive vendor relationships is key to long-term success, fostering collaboration and trust.
The ability to identify and resolve issues promptly and effectively is crucial for mitigating risks and ensuring smooth vendor operations.
The ability to adapt to changing circumstances and vendor needs is essential for maintaining flexibility and responsiveness.
Maintaining high ethical standards in vendor interactions is crucial for building trust and ensuring long-term success.
A thorough understanding of procurement processes, including sourcing, selection, and contracting, is essential.
A strong understanding of financial principles is necessary for evaluating vendor performance, negotiating contracts, and identifying cost-saving opportunities.
Overseeing projects related to vendor relationships or procurement
Staying informed about industry trends and best practices is important for staying competitive and making informed decisions. Qualifications
Vantive is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $136,000 to $187,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. US Benefits at Vantive This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice | |