Insurance Customer Service Representative
 TEKsystems | |
$17.00 - $18.50 / hr
| |
life insurance, sick time, 401(k), retirement plan, remote work
| |
 United States, Florida, Daytona Beach | |
 Apr 30, 2025 | |
|
*Job Overview:*
* *Pay:* $17 per hour * *Start Date:* May 21 * *Training:* Fully on-site for the first 30 days, from 9:30 AM to 6 PM. * *Post-Training Schedule:* A hybrid schedule (10:30 AM to 7 PM) based on meeting performance metrics in attendance, quality, and adherence. *Responsibilities:* * Address insurance-related inquiries from borrowers, insurance agents, and financial institutions. * Assist primarily with homeowners' insurance, focusing on payment and coverage-related questions. * Navigate multiple systems to research, document calls, and resolve issues professionally. * Ensure compliance with internal and external standards. * Utilize problem-solving and communication skills to deliver excellent customer service. *Requirements:* * At least one year of recent customer service experience (call center preferred, but admin/front desk experience considered). * Proficiency in using Windows PCs and related software. * Strong verbal and written communication skills for phone and email interactions. * Reliable internet connection for training and hybrid/remote work. * Must have reliable transportation. *Preferred Qualifications:* * Two or more years of call center experience. * Experience in insurance or mortgage servicing. *Pay and Benefits* The pay range for this position is $17.00 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Daytona Beach,FL. *Application Deadline* This position is anticipated to close on May 6, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |