Referral Coordinator

The Division of Infectious Diseases at The Brody School of Medicine is dedicated to the treatment of persons infected with HIV in Eastern North Carolina. Our physicians and physician extenders currently provide care for more than 1,000 patients in our clinic in Greenville as well as for another 300 patients in clinics in surrounding counties. The Infectious Diseases Division works closely with ECU Health in both infection control and antibiotic management to reduce infections in the hospital setting. The division is involved with the education of medical students at The Brody School of Medicine as well as with residents at ECU Health Medical Center. Faculty members and staff within the division are providing education regarding HIV infection to high-risk groups in the community. Finally, the division has had an infectious diseases fellowship program since 2002. We feel that the training of future infectious diseases clinicians is critical in our fight against the many plagues that threaten our population today and, in the years to come.

This position is responsible for processing referrals generated by providers within the Electronic Health Record ( EHR). This position will utilize in-depth knowledge of protocols for coordinating and scheduling procedures with multiple facilities. This position will also be knowledgeable of all patient access services roles (front-desk, referral coordinator, phone hub, etc.) and ECUP policies to perform the duties required.

CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT.

The ECU Brody School of Medicine is affiliated with ECU Health Medical Center. ECU Health Medical Center is the flagship hospital for ECU Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program ( ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System ( TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

None

Previous experience working in healthcare as a patient access representative or related
Basic understanding of CPT codes and ICD-10 codes
Proficiency in medical terminology and computer operations.
Previous experience with insurance management, managed care, and data entry

None

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.