RN Patient Navigator - Hypertrophic Cardiomyopathy

The Hypertrophic Cardiomyopathy Nurse Navigator is responsible for the care coordination and implementation of best practice elements across the health care continuum. Works in partnership with patients, care givers, physicians, physician practices, hospital personnel, and post-acute providers to collaborate, educate and implement strategies to improve the care of hypertrophic cardiomyopathy patients.

What You Will Do

• Implements best practice elements related to hypertrophic cardiomyopathy care across the health care continuum to ensure high quality coordinated care of patients and family members.
• Rounds on/reviews assigned patients regularly and evaluates patient progress with plan of care. Communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution.
• Work as an interdisciplinary care team member to manage the care journey and anticipate care support and education needs of patients and family members diagnosed with hypertrophic cardiomyopathy.
• Remotely manage the care of hypertrophic cardiomyopathy patients, triage calls, and escalate high risk patients using remote assessment skills and nursing expertise with provider oversite.
• Works closely with the Hypertrophic Cardiomyopathy Provider Team to facilitate physical assessments, medication and history reconciliation, in depth disease management education and life style support, medication administration and identifying gaps in social determinants of health of patients.
• Exhibit an in-depth knowledge of disease processes, pharmacology, and current guidelines to develop comprehensive care support for patients and promote successful outcomes.
• Exhibits strong communication skills using empathy and social intelligence to evaluate patient and family member needs and promote patient and family member engagement and self-care.
• Community resource referral, patient education, and navigation at the entry point and across the continuum of care.
• Actively participates in the process for operational improvement and quality improvement.
• Involved in learning and self-improvement.
• Provides leadership through communication, education and management.
• Provides advocacy for the patient and family members.
• Initiates and maintains positive relationships with coworkers and physicians.
• Demonstrates commitment to the mission, vision and values of UH

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.