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Strategic Account Manager

Core Laboratories
United States, Texas, Houston
May 02, 2025

Strategic Account Manager

SUMMARY
The Strategic Account Manager is responsible for
representing the entire range of Company products to assigned accounts, while
leading the customer account planning cycle and ensuring assigned customers'
needs and expectations are met.

DUTIES & RESPONSIBILITIES

  • Develop and implement strategic business plan to achieve growth from existing and new markets for unconventional and conventional well completion business including sales targets, product mix, new product introductions, pricing and required marketing content.
  • Enhance global revenue, profit and market share with major multi-national accounts, through both existing and new business, with proactive focus on value-added products and services.
  • Participate in management meetings and takes responsibility for sales improvement and marketing support initiatives.
  • Prepare and maintain monthly reports and presentations to track performance and update senior management on sales progress.
  • Work in conjunction with Sales Representatives & Product Line Managers to maximize sales procedures, flow efficiency, product enhancement and new product development.
  • Recommend product or service enhancements to improve customer satisfaction and sales potential.
  • Represents Core Lab - Owen Oil Tools at industry related organizations and events.
  • Prepare sales quotations and agency agreements for the international sales region using ERP Software.
  • Monitor and support sales regions with current market status and/or changes with new technologies.
  • Maintain close contact and good relationships with energy sector operators and service providers to ensure proper information and data exchange is accomplished.
  • Maintain a safe and healthy work environment by implementing, maintaining and aligning company policies that adhere to local, state and federal environmental, health and safety regulations.
  • Communicate with all levels of the organization to promote positive relationships and coordination of duties, policies and procedures.

QUALIFICATIONS

  • Bachelor's degree preferred; High School Diploma or equivalent required.
  • Minimum 5 years of sales experience required.
  • Experience in the oil and gas industry required.
  • Experience in completions operations and hydraulic fracturing highly preferred.
  • Ideally candidate will have an understanding of hydraulic fracturing engineering like gel loading, proppant selection, fracture geometry and perforation design.

KNOWLEDGE, SKILLS &
ATTRIBUTES

  • Excellent verbal and written communication skills required.
  • Effective public speaking and presentation skills required.
  • Excellent computer skills (e.g. MS Business Suite) required.
  • Proven ability to deliver effective technical presentations to existing and prospective clients.
  • Established track record selling products and services requiring extensive technical expertise and support.

COMPETENCIES

  • Business Acumen: interpret external trends, business context, strategy, and operations of
    the organization and analyse customer needs, and co-creates business
    strategy and operational solutions that create value and impact to achieve
    sustainable business results
  • Execution Excellence: deliver impact through practical problem-solving, finding practical
    solutions to navigate and overcome obstacles; engagement with
    stakeholders, achieving shared goals using effective interpersonal skills;
    and purposeful execution, implements actionable and adaptive plans to
    achieve results.
  • Market analysis and strategy formulation: Analyzing market trends and
    formulating strategies for business growth and market penetration.
    Innovative solution development: Developing innovative
    solutions to meet market needs and create new business opportunities.
  • Client relationship management: Ability to building and
    maintaining strong relationships with clients to drive business growth and
    retention.
  • Predictive analysis: The ability to use data,
    statistical algorithms, and machine learning techniques to identify the
    likelihood of future outcomes based on historical data.
  • Market intelligence systems: leverage advanced systems and
    tools to gather, analyze, and interpret market data for strategic business
    development. Integrate market intelligence insights into business
    development strategies.
  • Leading Self: has
    a self-awareness of how actions are perceived and how to respond to
    feedback. Leading with empathy towards others and understanding the
    world from their point of view.
  • Decision-Making: Analyzes complex situations quickly and effectively to make timely,
    well-reasoned decisions in consultation with the Operations Manager.
Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.
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