Senior Associate, Logistics Workforce Management

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview):

The Senior Associate, Logistics Workforce Management reporting to the Logistics Readiness Manager plays a pivotal role in supporting the Logistics and Disaster Services Technology (DST) programs in managing and developing volunteer cadres and ensuring effective logistics operations during national disasters. Responsibilities include volunteer training, deployment coordination, workforce planning, and improving operational readiness.

The Senior Associate, Logistics Workforce Management develops a community of engagement which enhances cadre readiness, reinforcing an agile and well-prepared workforce capable of meeting the ongoing demands of disaster operations. This position will advise the Manager of Logistics Readiness on the Red Cross' national logistics capability, shortfalls, and opportunities.

The Senior Associate, Logistics Workforce Management is an emergency management role and requires participation in relief operations leadership roles at NHQ and other various locations.

This is a fully remote position that works on EST. Travel is required and so is deployment 1x a year for a National disaster.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

Training and Leadership Development Coordination: Works closely with program staff to create and deliver targeted training programs. This ensures that cadre members have the skills and knowledge needed to perform effectively during deployments and adapt to evolving program/operational needs. Operational Readiness and Resource Management: Responsible for supporting the program staff in overseeing the availability, readiness, and proper allocation of human resources within their cadre. This includes tracking deployment readiness and ensuring that staffing levels meet program standards.

Performance Management and Improvement: Collaborates with program staff on setting clear performance standards, providing regular feedback, and implementing improvements to meet organizational goals. This involves assessing team performance after deployments, identifying gaps, and supporting professional growth.

Strategic Workforce Planning: Works with program staff to anticipate future needs and trends, aligning recruitment and retention strategies to ensure that the cadre has a sustainable pipeline of qualified personnel. This includes addressing staffing gaps, developing succession plans, and engaging in cross-training initiatives to enhance flexibility across functions.

Volunteer Engagement and Retention: Works with program staff, Regions and Divisions to create engagement strategies that keep volunteers active and motivated. This includes regular communication, check-ins, and providing opportunities for feedback and professional growth, as well as recognizing achievements to retain a strong and capable volunteer base.

Deployment Coordination: Coordinate with Resource Management Services (RMS), Disaster Workforce Engagement, and other departments as necessary on the deployment of cadre members to ensure timely and efficient staffing of disaster response and recovery operations. Collaborate with program staff to align deployment needs with skillsets and availability, ensuring that volunteers are properly prepared for each mission.

Community Building: Serves as the lead coordinator of national training events, monthly calls, continuing education webinars, and other engagement initiatives.

Standardizing Processes and Best Practices: Develop and document standardized processes and best practices for logistics programs within the cadres. Monitor the effectiveness of logistics processes and procedures and recommend modifications to increase the efficiency of operations.

Emergency Response and Deployment: Support the Disaster Logistics Center (DLC), including Disaster Operations Coordination Center activation, after-hours coverage, and any additional logistics support required by the National Logistics Program. Deploy (virtually or physically as required) to large-scale national disaster relief operations as needed.

The salary range for this position is $94,000.00 - $103,000.00

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelor's degree required.

Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.

Skills & Abilities: Strong organizational and problem-solving skills, and the ability to work independently and under pressure are required. Effective verbal and written communication skills are required. Excellent computer skills required. Ability to work on a team.

Travel: Travel is required.

* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

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Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Supervisory experience in workforce.
• Proficiency in MS Office Suite (Excel, Teams, PowerPoint, SharePoint)
• Experience with Disaster Cycle Services (DCS), FEMA ICS protocols, or comparable systems.
• Proven leadership in coordinating volunteer or logistics teams during emergencies.
• Coordinating & organizing teams.
• Experience in creating and delivering training programs and curriculum.

Coordinating with stakeholders

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights