Customer Service Representative - Miami, FL

HEICO Component Repair Group, a world leader in aircraft component repair and overhaul, is looking for a Customer Service Representative to join our dynamic team. This is a key position for assisting Account Managers to organize repair orders and guarantee a smooth experience from quote to delivery. If you are a confident communicator and passionate about providing exceptional service, we want to hear from you!

As a Customer Service Representative you will process orders, give progress updates, assist to address clients' requests, maintain communication through the repair process and uphold HEICO's commitment to quality and excellence.

Skills, Education & Experience

• HS Diploma or equivalent
• Minimum of 1-2 years of work experience, preferably in the aviation or manufacturing industry
• Strong interpersonal and communication skills, with the ability to handle challenging situations professionally
• Strong English verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP systems is a plus
• Proficiency in Pentagon Software preferred
• Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment
• Detail-oriented, with strong problem-solving abilities and a customer-focused attitude
• Capable of working independently as well as collaboratively with cross-functional teams

This is a great position for someone who loves challenges, a chance to learn an exciting business, and looking for an opportunity to move up in a successful company.

HEICO Corporation offers competitive compensation and excellent benefits:

• Health, Dental & Vision insurance
• 401(k) with company match
• Disability & Life insurance
• Flexible spending accounts
• Paid time off and paid holidays

Interested candidates may apply online or receive assistance in person at 7875 NW 64^th Street Miami, FL 33166. Please contact Human Resources at 305-463-0455 if you require further assistance.

Los candidatos interesados pueden presentar una solicitud en linea o recibir ayuda en persona en 7875 NW 64th Street Miami, FL 33166. Por favor comunicarse con Recursos Humanos al 305-463-0455 si necesita mas ayuda.