Remote New

Sales Operations Manager

AppliedVR
$100,000 - $130,000
life insurance, parental leave, paid time off, paid holidays, sick time, flex time, 401(k), retirement plan, remote work
United States
May 06, 2025
About AppliedVR AppliedVR is creating a new reality in healthcare. We are pioneering immersive therapeutics (ITx), a new category of medicine, to treat intractable health conditions that affect millions of people around the world. By harnessing the unique properties of immersive therapeutics, we are developing a biopsychosocial solution to address conditions such as chronic pain and behavioral and mental health disorders. Ultimately, we believe that everyone should have access to this transformative therapeutic and collectively, we are the catalyst of making this dream a shared reality. Today, our virtual reality-based treatments represent a comprehensive approach to chronic pain that empowers patients with an intuitive device they can self-manage at home. AppliedVR's RelieVRx is the first VR-based, prescription therapeutic to receive Breakthrough Therapy Designation and De Novo authorization by the FDA for chronic lower back pain (CLBP). CLBP affects 45 million people in the U.S. alone. We are poised to help millions more through our substantial development pipeline that addresses additional multi-dimensional conditions. We believe in the power of people. We honor our differences and elevate each other's voices. As a fully remote/work-from-home company, we may not be under the same roof, but we're connected every step of the way via our: 1) core values-we are empathetic, evidence-based, and entrepreneurial; 2) shared mission-solving pain through immersive therapeutics; and 3) our vision-a virtual-reality pharmacy in every home. Join us at AppliedVR and turn your ideas into life-changing solutions. Job Description AppliedVR is seeking a mission-driven Sales Operations Manager who's passionate about transforming healthcare through innovative technology to help build, shape, and grow our sales organization. Many of our current processes are still manual, and we're looking for someone who's excited to partner closely with our Sales leadership and cross-functional teams to design efficient processes, implement essential systems, and use data to drive evidence-based decisions. This is a unique opportunity to contribute directly to the foundation of our sales operations, and make a real impact in a dynamic, fast-paced environment. Roles & Responsibilities (are not limited to the following): Sales Reporting & Analytics Develop and distribute daily, weekly, monthly, and quarterly reports to provide actionable insights for the Sales leadership team (e.g., Cost of Sales analysis) Monitor and evaluate Sales team performance by tracking key metrics and goals Manage data reporting to support sales initiatives and strategic planning Collaborate closely with Sales leadership to refine and evolve sales forecasting models Work cross-functionally with the Data team for automation and data integrity Sales Operations Manage and administer current CRM system to ensure accurate reporting; work with cross-functional teams to help design, build, and implement new CRM system Intake, track and route purchase orders and inbound lead requests to ensure timely and accurate fulfillment and response Maintain and organize contractor commission and finance records;including up-to-date 1099 agreements, contract changes, and payment tracking Oversee demo device requests and logistics-manage inventory, generate usage reports, and coordinate Product Loan Agreements (PLAs) for both internal teams and external partners Support onboarding of new Sales team members by assisting in delivery of materials, tools, and training Manage and maintain the Sales Event Calendar, coordinating logistics for key conferences, demo days, and sales events Attend sales conferences and events, providing on-the-ground sales and event coordination support as needed Sales Compliance Support Partner with stakeholders to conduct audits and ensure ongoing compliance with regulatory and contractual requirements (e.g., Sunshine reporting) Draft, review, and manage a variety of agreements including Independent Sales Rep Agreements, PLAs, NDAs, and consulting contracts Maintain organized records of signed contracts and licenses, ensuring all documentation is complete, accurate, and up to date Prepare and distribute formal notices and communications to support key sales and operational initiatives Experience & Qualifications Preferred 4+ years of experience in a Sales operations role, or equivalent Experience in medical device, pharmaceuticals, digital health and/or digital therapeutics preferred Experience working with Sales teams selling into VA or DoD preferred; veterans highly encouraged to apply! Proven ability to improve and scale sales processes, with experience automating manual workflows to drive efficiency and accuracy Excellent analytical skills with ability to draw insights and be an evidence-based problem solver Strong organizational and communication skills, with exceptional attention to detail and the ability to manage multiple priorities effectively Ability to work in a fast-paced environment with a strong problem-solving ability and a desire to build from the ground up Location Anywhere in the US Compensation The salary range for this position is $100,000 - $130,000. The salary range describes the minimum to maximum base salary range for this position across all US locations. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to relevant qualifications, depth of experience, skill set, certifications, training, education, and specific work location. The compensation packages may be adjusted based on candidate work location, due to differences in the cost of living for the given location. Your recruiter can share more about the specific salary range during the hiring process. Employee benefits include medical/dental/vision healthcare benefits, 401k retirement plan with a 4% employer match, employer-paid life insurance and long-term disability benefits, employee assistance program, remote work stipend and car allowance (for field reps only). We offer the following paid time off programs: Flexible Time Off for vacation 11+ paid holidays per year Sick time is accrued at one hour for every 30 hours worked. Accrual is capped at 72 hours. Up to 12 weeks of paid parental leave for new parents For more information on the position and benefits, please visit https://www.appliedvr.io/careers. Our Thoughts on Inclusion and Belonging AVR believes that inclusion and belonging among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a wide variety of backgrounds. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. To comply with the American with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless such accommodations create an undue hardship on our company.