Lab Processing Supervisor
Clinical Lab - Central Processing Job Summary Supervises staff performing laboratory support services, for multiple labs. Staff performs work such as phlebotomy, specimen collection, labeling, glass washing, processing and delivery. Responsible for meeting quality assurance standards as defined in the laboratory operating procedures.
To act as a liaison between the Clinical Laboratory and all hospital and non-hospital sites submitting laboratory specimens.
- Supervise the duties of Hospital Lab Technician I, Hospital Lab Technician 2, and Hospital Lab Technician 3. Assist with managing and supervising HLT-I Phlebotomist when needed.
- Provide instruction related to tests, billing. And information result inquiry and reporting, courier service, etc.
- Act as an ongoing liaison between the laboratory and all non-hospital sites submitting specimen. Follow-up problems related to all aspects of the client and laboratory relationship.
- Coordinate external courier service for shipment of samples between Mt. Zion, Mission Bay and Parnassus, and other satellite locations when needed.
- Monitor freezers and refrigerators temperature daily in addition to, daily check of centrifuges.
- Monitor supplies according to processing needs.
- Resolve problems associated with the central processing section.
- Monitor attendance, accurately record sick leave usage, and tardiness. Arrange replacement coverage when a schedule employee is unable to work.
- Ensure employees are notified about changes in laboratory procedures.
- Maintain the weekly workstation rotation schedule.
- Review and conduct performance evaluations on HLT-I's and HCLA's
- Participate in screening applicants for jobs and provide input in selection process.
- Perform additional duties, project, and/or special assignments when requested.
- Manage and support Send Out Operations
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $69,700 - $149,900 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications
- Graduation from high school and/or a General Education Diploma and 3 years of clinical laboratory experience or a combination of education and experience, and knowledge and abilities essential to the successful performance of the duties assigned to the position
- This position requires flexibility to orient and work at all UCSF Medical Center locations
- Knowledge of laboratory processing concepts, procedures, processes, and equipment
- Knowledge of relevant industry, health and safety, federal, and state regulations
- Knowledge of human resources management practices and policies
- Ability to lead and mentor staff effectively
- Ability to manage multiple priorities and meet deadlines
- Demonstrated effective oral and written communication
- Skill using laboratory information system and business software
- Skill performing data checks
- Ability to evaluate issues and identify solutions
- Strong interpersonal skills to develop and maintain cooperative working relationships
- Strong customer services skills
- Highly proficient with standard Microsoft office programs, including Outlook, calendar management, Word and Excel
- Ability to run analytical reports and to summarize data
- Maintain high level of accuracy and attention to detail.
- Excellent organization skills, ability to work independently without immediate supervision, and ability to work successfully with others to coordinate and perform multiple project and tasks while juggling multiple deadlines and competing priorities to complete projects within agreed time frame
- Excellent interpersonal and customer relations skills and able to successfully interact with multidisciplinary team members and the public
- All communications are conducted in a professional, courteous, and helpful manner
- Remain courteous and organized under pressure
- Excellent writing and editing skills with and overall successful verbal and written communications skills, and accuracy with numbers, statistics and analysis
- Ability to exercise professional judgement in handling sensitive and confidential issues with discretion
- Knowledge of medical terminology and excellent spelling skills
- Proven record of reliability and attendance
- Able to speak and write English clearly
Preferred Qualifications
- Bachelor's degree in related area and / or equivalent experience/training
- Solid working knowledge of Adobe Pro, Visio, and PowerPoint
- Certified Phlebotomy Technician (CPT I ) certification
- Previous experience in healthcare, clinical or research environment preferred
License/Certification
- Certified Phlebotomy Technician (CPT I ) certification
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 004583 LAB PROCESSING SUPV 1 Job Category Allied Health, Clinical Labs Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Shift Days, Weekends, Variable Additional Shift Details Monday-Friday; Weekends; Variable |
University of California - San Francisco Campus and Health
sick time
May 06, 2025