Primary Care Medical Assistant (Open Rank)

Job Summary:

Nature of Work:

• The University of Colorado, College of Nursing, is seeking a Medical Assistant (Open Rank) for a full-time (1.0 FTE) benefits-eligible position at Sheridan Health Services (SHS), a Federally Qualified Health Center located in southwest Denver, CO (zip code: 80236). This position will support the Primary Care service line within the clinic but may be cross-trained to work across other areas as well (pediatrics, obstetrics, and behavioral health).

Clinic Description:

• Sheridan Health Services is a multi-site, nurse-managed federally qualified community health center, funded through the Health Resources and Services Administration (HRSA) Bureau of Primary Healthcare, and is a collaborative effort between the College of Nursing and the Sheridan School District. There are two convenient locations to serve community health needs primarily for residents of Arapahoe, Denver, Douglas, and Jefferson counties. A Youth Health Clinic is located in the Sheridan School District Administration building. The Family Health Clinic at Sheridan Campus is located in southwest Denver on the Fort Logan campus and provides services to adults and children, 65% of whom identify as Latinx, and 42% of whom are best served in another language, with Spanish being the predominant second language.
• Services offered include primary care across the lifespan; prenatal and postpartum, gynecology, dentistry, pharmacy, behavioral health, and outpatient substance use treatment. Sheridan Health Services is a Patient-Centered Medical Home (PCMH), and as such, we uphold a model of care that places the patient at the center, incorporating the values and beliefs of the patient in all decision-making. We extend the reach of the clinic through public health outreach, where nursing students provide community outreach and health education.

Please visit our website for more information: https://nursing.cuanschutz.edu/patient-care/sheridan-health-services

Examples of Duties Performed (Direct Patient Care - 80% / Administrative Functions - 20%):

• The position works primarily with Adult populations but may be required to work with pediatrics, obstetrics, or refugee patient populations at given times, as staffing warrants.
• Upholds strict compliance with University and professional policies/procedures.
• Follows CDC guidelines for reporting illness and temperature, wearing masks, and washing hands, and more during flu seasons and pandemics.
• Works 9 am-6 pm on Wednesdays, other days 7:50 am-5 pm.
• Staggering when needed during lunchtime.
• Greets patients and families and completes standard patient check-in procedures in person and using tele-health tools.
• Measures and documents vital signs; notifies provider of abnormal values.
• Completes medication reconciliation in Epic.
• Records patient interview, history, and chief complaint in Epic.
• Prepares patients for examinations and procedures as needed and assists providers with procedures as needed.
• Performs phlebotomy following lab procedure for the proper collection and handling of other lab specimens.
• Performs basic wound care and first aid within scope.
• Provides patient education concerning office policies, lab results, medications, diagnoses, treatment, plan of care, and follow-up phone calls.
• Prepares, administers, and electronically documents medications within scope (i.e., Depo-Provera) with provider authorization.
• Administers immunizations, maintains immunization records, and completes annual immunization training within the timeline set by the supervisor.
• Answers phone, electronically faxes, and uploads records, outside reports.
• Assist the MA team with inventory-taking, stocking, and sterilizing instruments.
• Maintains CPR certification and uses CPR skills when required.
• Maintains and disposes of biohazard waste according to OSHA standards.
• Practices OSHA safety standards.
• Performs accurate, legal, and ethical documentation (electronic/hard-copy) at all times.
• Communicates with community partners as needed, including public health agencies, specialty/outside provider offices, local hospitals, and free-standing healthcare facilities, processes x-ray orders.
• Performs additional miscellaneous job duties as assigned.

At the Medical Assistant I level,

• duties are limited in scope and are performed with guidance and direction from other positions in a training and development capacity. At the Medical Assistant I level, the focus is on developing medical assistant skills through basic functions of the position as outlined above, with the intent to promote after approximately 1 year of experience, and completion of specific training and performance evaluations/coaching.

At the Medical Assistant II level,

• duties are similar to those performed at level I, but the complexity of the job is different. In addition to the examples of work performed at all levels, positions at the Medical Assistant II level:
  
  
  
  • Process x-ray orders.
  • Process prior authorization requests.
  • Train and onboard newly hired MAs.
  • Perform clinical equipment quality checks routinely following manufacturing recommendations and compliance standards.
  
  
  
  

This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Work Location:

Onsite - this role is expected to work onsite and is located in Denver, CO.

Why Join Us:

CU Nursing is an amazing place to be. We have the distinct advantage of being a part of a huge medical campus with three incredible hospitals - the VA, the nationally ranked University of Colorado Hospital, and the Children's Hospital Colorado, where our nursing students and faculty learn every day. From our beginning 125 years ago as part of the School of Medicine at CU Boulder to our current home at the Anschutz Medical Campus, the college has been a recognized leader in nursing education (ranked #10 in online MS graduate programs by U.S. News & World Report 2023). Our faculty, students, and staff have been instrumental in shaping the profession of nursing and teaching the next generation of nurses while treating patients in our own nurse-led clinics. Be a part of an innovative, dynamic, diverse, and exciting workplace -- helping make great things happen. Join us in our quest to boldly transform health together.

Why Work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Medical Assistant I:

• Completion of an accredited medical assistant program.

Medical Assistant II:

• Completion of an accredited medical assistant program.
• One year of experience working as a medical assistant.

Substitutions:

Medical Assistant:

• One year of medical assistant experience may substitute for completion of an accredited program, and is in addition to any required years of experience.

Nursing Aide / Licensed Practical Nurse / Emergency Medical Technician:

• Completion of an accredited program, Colorado state licensure, and years of experience in any of these fields may substitute for medical assistant-specific requirements.

Current Registered Nursing Student:

• Colorado State Certified Nurse Aid licensure may substitute for completion of an accredited medical assistant program.
• Completion of Medical/Surgical Nursing I course with a passing grade may substitute for completion of an accredited medical assistant program.

Registered Nurse / Bachelor of Medicine, Bachelor of Surgery (MBBS) / Doctor of Medicine (MD):

• Completion of an accredited program in any of these fields (or similar) may substitute for completion of an accredited medical assistant program.

Applicants must meet minimum qualifications at the time of hire.

Conditions of Employment:

• Must be willing and able to obtain current BLS/CPR certification by date of hire.
• Must be willing and able to remain credentialed and ensure credentialing materials stay current.
• Must be willing and able to work until 6 pm on designated extended hours shifts as needed.
• Must be willing and able to work in a normal patient care environment with some exposure to biological hazards and infectious diseases.

Preferred Qualifications - Medical Assistant I:

• Experience with or formal training in handling bloodborne pathogens.
• Experience with or formal training in complying with OSHA Biohazard Safety Standards.
• Experience working in a Federally Qualified Health Center and/or Patient-Centered Medical Home environment.
• Experience utilizing bilingual language skills in a professional setting (i.e., Arabic, Spanish, Ukrainian, Dari, Farsi, and/or French).

Preferred Qualifications - Medical Assistant II:

• Experience with or formal training in retrieving imaging studies, querying patient record database (i.e., COHRIO, or similar).
• Experience with injections, vaccine administration, and documentation.
• Experience in training new hires.
• Experience with or formal training in phlebotomy and point of care testing.
• Experience utilizing bilingual language skills in a professional setting (i.e., Arabic, Spanish, Ukrainian, Dari, Farsi, and/or French).

Knowledge, Skills, and Abilities:

• Ability to take direction and utilize a considerable degree of independent judgment and work priorities.
• Exemplary organizational skills and ability to prioritize.
• Unconditional ability to maintain patient confidentiality.
• Proficient in using various computer applications, Epic, and other tools to communicate with staff and complete appropriate clinical documentation.
• Knowledge of current medical procedures and understanding of basic medical terminology.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Effective interpersonal skills to work cooperatively with patients, their families, and other members of the health care team.
• Outstanding customer service skills.
• High level of attention to detail and accuracy.
• Knowledge of and ability to adhere to HIPAA and OSHA guidelines.
• Basic knowledge of Colorado state immunization requirements.
• Ability to work with both Pediatric, OB, and Adult populations; able to flex between clinics as staffing warrants.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Five professional references including name, address, phone number (mobile number if appropriate), and email address

4. A copy of all current licenses and certifications (CPR/BLS, etc.)

Questions should be directed to: College of Nursing Human Resources at CON.HR@ucdenver.edu

Screening of Applications Begins:

Applications will be accepted until five (5) days after the posting date.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as

Medical Assistant I: $41,600 to $43,680

Medical Assistant II: $43,680 to $45,760

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation unless it is non-exempt.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.