New

Sr. Sales & Customer Success Compensation Analyst

Udemy
$98,000-$122,000 USD
United States, Colorado, Denver
1860 Blake Street (Show on map)
Jun 24, 2025
Join Udemy. Help define the future of learning. Udemy is evolving from a course catalog into an AI-powered reskilling platform built to help people and teams grow. It's more personalized, more practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you're excited by change, energized by learning, and ready to have a real impact, you'll feel right at home. Learn more about us on our company page. Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Turkiye. *This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. About your skills* Sales Compensation Management: Administering and managing global sales compensation plans, including setup, processing, and accuracy of commissions payments. Advanced understanding of SaaS components & compensation structures such as GRR, NRR, Expansion/Upsell, New Business recurring revenue. Data Analysis & Performance Tracking: Proficiency in analyzing sales performance data and tracking attainment across teams, using tools like Salesforce and spreadsheets for detailed performance insights. Stakeholder Collaboration & Governance: Experience working with key stakeholders (HR, Finance, Legal, Executives) for policy governance, managing inquiries, and handling adjustments. Process Optimization & Cross-Functional Collaboration: Ability to identify, design, and implement business processes that improve sales productivity and efficiency across multiple functions. About this role The person in this role will manage sales compensation administration & special projects within the sales operations organization. The ideal candidate will require a strong understanding of SaaS compensation models and Incentive Compensation Management tools (ICMs). This person must be data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. This person thrives in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization. This role reports directly to the Sr Manager Sales Compensation. What you'll be doing Administer sales compensation for a dynamic sales & customer success organization Implement Changes as prescribed in Commission tool Assist in annual global compensation plan strategy, policies, analysis and documentation Track attainment across the sales & customer success teams, including on-going Performance analysis Analyze sales performance results and make recommendations to Key Stakeholders Manage distribution & acknowledgement of compensation plans & quotas Provide visibility into plan/quota/attainment as well as payout information Work closely with key stakeholders for governance on inquiries, adjustments & exceptions Establish yourself as a cross functional resource to identify, design and implement business processes that increase sales productivity and processing efficiency What you'll have 3-5+ years of experience in Sales Compensation, Total Rewards, Sales Operations and/or Finance Experience in SaaS B2B organizations Experience with ICMs (i.e., Spiff, Callidus, CaptivateIQ, Xactly, etc.); Spiff experience is preferred. Spiff University completion highly preferred. High degree of proficiency with SFDC High degree of proficiency with Spreadsheets (sumifs, index/match, vlookup, etc.) Excellent Customer Service skills Experience working with Key Stakeholders such as HR, Finance, Legal, Executives At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits and equity. Hiring Compensation Range $98,000 - $122,000 USD At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Why work here? You'll grow here. Learning is part of the job. You'll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You'll have the space and tools to experiment, apply, and get better at using AI in practical ways. You'll own your work. We trust people to lead, make decisions, and follow through. You don't need to wait for permission or layers of approval to have an impact. You'll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You'll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You've got the experience, why not use it to help others gain theirs? Bring your curiosity. We'll bring the platform and the support. Let's LEARN* together.* Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. Information regarding data privacy is available within the Udemy Careers Privacy Notice.