Desktop Support Technician

TEKsystems
$23.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New York, Oceanside
May 08, 2025
Description client needs these resources to assist in the hardware deployment which includes monitor and hardware swaps, imaging machines with Windows 11 and deploying the hardware which includes laptops, desktops and tablests, scanners, credit card readers and esignature pads. They will also assist in testing the systems to make sure they are operational and help with any log on issues and will be able to escalate any issues that they cannot handle. This will involve communication across the project team (PM, Technicians, practices, internal team and/or internal Desktop and Network Infra teams). They will need to update Excel spreadsheets with appropriate asset information. Deployment will take place early June through end of July, but there is a good chance they could potentially be extended until Sept/October. Most of the work will be done during a standard work shift (Monday - Friday; 9am - 5pm) BUT there could be work scheduled outside of the normal hours throughout multiple locations depending on the availability of the physician practices for the data collection (starting earlier in the morning certain days and/or starting later and working later other days). The work will be completed in Oceanside, a large facility in Hicksville, and 28-30 remote sites in and around predominantly the Nassau County area that includes Baldwin, Freeport, Merrick, Valley Stream, Oceanside, Bellmore, Levittown, Huntington Station, Hewlett, Long Beach, Lynbrook, Rockville Centre, Hempstead. Must be able to lift 50+ lbs. Skills Desktop Support, Go Live Support, Hardware Deployment, Windows 10, Inventory, printers, scanners, ServiceNow, Excel Top Skills Details Desktop Support, Go Live Support,Hardware Deployment,Windows 10,Inventory Additional Skills & Qualifications Great communication, time management skills, reliable, follow instructions, organzied and thorough in their documentation, white glove customer service. Will have to get flu shot when onsite. Experience Level Entry Level Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oceanside,NY. Application Deadline This position is anticipated to close on May 14, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.