Account Manager

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.

Account Managers are responsible for managing relationships with clients and customers, ensuring their needs are met and providing them with excellent service. They act as the main point of contact between the company and the client, handling any issues or concerns that may arise. Account Managers also work to identify new business opportunities and upsell products or services to existing clients. Strong communication, negotiation, and problem-solving skills are essential for success in this role.

Territory Management

Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability and account management within the assigned product linesDevelop and execute comprehensive territory plans by account to increase revenue and secure new business

Provide accurate and timely quarterly sales forecastsPartner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies

Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved

Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clientsKeep up-to-date account data within CRM including contacts and pipeline opportunities

Product Sales

Effectively target new business through the use of analytical toolsIdentify key influencers and uncover needs solved by our technologies

Educate customers on products, concepts, & industry trendsDevelop brand loyal clinical, economic, and technical champions

Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions

Arrange multi-disciplinary hospital consensus meeting to get agreement from all stakeholders on purchasePrepare equipment and consumable quotes and creates mutually beneficial local contract agreements

Drive urgency and priority to our technology and secure hospital/departmental capital fundingFunction as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual an on-site needs

Consult internal product development in the creation of new products and services

Collaborate with key opinion leaders and provide network to thought leaders

Attend industry conventions and trade shows

Provide product feedback to Sales, Marketing and R&D including customer feedback on product enhancements and competitive developmentsProvide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholders

Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations
Other duties as assigned

EEO Policy Statement