Principal Software Engineer - MSAI

Microsoft
United States, Washington, Redmond
May 10, 2025
OverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. The MSAI (Microsoft Search, Assistant and Intelligence) team is doing this by leveraging Artificial Intelligence (AI) at the center of its mission through M365 Copilot to enable unbounded efficiency and productivity for all our customers.We are looking to welcome a Principal Software Engineer to a group of innovative, energetic and diverse engineers who help create and enhance conversation storage, agent extensibility, security and LLM (large language model) grounding solutions for M365 Copilot Platform and Chat services. As a Principal Software Engineer focusing on the M365 Copilot Platform and Chat services, you will leverage your skills and experience to help build the platform that powers enterprise Microsoft's Copilots. You will work on building and designing both backend platform capabilities as well as core Copilot scenarios aimed at delighting our customers. You will be responsible for building scalable, performant, and cutting-edge features. This involves defining the architecture, implementation plan, ensuring everything is tested and robust, and improving processes to contribute to our best practices.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ResponsibilitiesDesigns, develops, and implements software to deliver solutions across M365 Copilot Chat and M365 Copilot platform.Partners with appropriate stakeholders from multiple services and organizations across M365 to determine user requirements for complex scenarios for rapidly evolving Copilot ecosystem.Leverages deep subject-matter expertise of cross-product features with appropriate stakeholders (e.g., project managers) to lead multiple product's project plans, release plans, and work items.Holds accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions. As a DRI, reproduce, debug and fix customer-reported problems.Provides technical leadership for the identification of dependencies and the development of design documents for a product, application, service, or platform.Leads by example and mentors others to produce extensible and maintainable code used across the company.Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers.