Valet Attendant

Aparium Hotel Group

United States, Iowa, Des Moines

May 11, 2025

Position:
Valet Attendant

Location:

Des Moines, IA

Job Id:
327

# of Openings:
3

Valet Attendant

Reports To: Hotel Director of Operations

Founded in 2011, Aparium Hotel Group is a Chicago-based, leading lifestyle hotel company owned and operated by industry veterans accomplished in hotel development, management and marketing. Aparium Hotel Group's growth is guided by its "Translocal Hospitality" philosophy, which is the belief that great hotels are a destination sought out by travelers and a place that thrives as a gathering hub for locals. Specializing in historic adaptive reuse projects, each of Aparium Hotel Group's properties are independent brands and celebrate the specific neighborhoods and unique history of the distinct cities in which they reside. Aparium Hotel Group currently operates ten hotel properties across the United States with more than a dozen new projects in development.

Job Requirements:

Provides valet parking services to safely and efficiently move guest vehicles to designated parking
Understanding guest service needs and exceeds guest expectations by taking advantage of opportunities to add a special touch
Greets guests who arrive to the hotel by opening their car door and welcoming them to the hotel. Unloads guest luggage from car
Responsible for interacting with guests in the lobby, while ensuring the area is neat and tidy
Provides recognition to repeat guests

Additional Requirements:

Good reading, writing and oral proficiency in the English language
Must have a valid driver's license
Minimum of 1 year of experience in a guest services environment
Able to work well unsupervised
Computer skills necessary
Proper Cash handling
Keeping the work area clean and free of debris and trash

Teamwork:

Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
Partake in a positive work ethic and surrounding environment

Standards:

Able to work alone without direct supervision
Demonstrate high degree of drive and determination
Constantly recommend service and product improvement to better the operation
Keep the work area clean and tidy at all times
Attend all required meetings
Follow proper payroll and uniform procedures
Properly handle and report associate and guest accidents
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Assist with responsibilities and duties in other departments and as assigned by management
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

Work Environment:

Luxury hotel setting

Physical Demand:

Will be outside consistently during all weather extremes
Continuous standing 100% of the shift with the exception of driving
Lifting/pushing/pulling/carrying required up to 200 lbs. Carts may be pulled up to the length of a full city block
Bending/kneeling required 50% of shift
Mobile position required 100% of the time

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.

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