New

Patient Access Representative

TEKsystems
$19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Detroit
May 11, 2025
TEKsystems is looking to hire several 2nd shift (3p-11p M-F) Patient Access Representatives for a large healthcare company out of Detroit, MI! *If you have 4+ years of Patient Access experience, have reliable transportation and are comfortable working 3p-11p EST, please send your most updated resume to rsison @ teksystems.com - these resumes submitted to this email will be reviewed first before resumes submitted through this application.* Description 1 opening on 2nd shift 3pm- 11:10om Monday - Friday and every other weekend. They also rotate holidays. * This role sits out of the main central registration desk and check-in patients for the 20 clinics that this department supports, you will register patients, update information and add them to the internal database, collecting patient demographics, insurance cards, and copays. * This is an extremely busy area! If interested, please ensure you are able to pivot quickly and are comfortable in working in a fast-paced environment. JOB SUMMARY: * Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. * Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. * Greeting customers following Conifer Standards of Care, provide world-class customer service, completes full patient registration at date of service, adhere to financial, cash control policies and procedures, thoroughly explaining and securing Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). * Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. * May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educate patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, and perform hospital cash reconciliation & secure payment entry in adherence to financial & cash control policies & procedures. * Secure medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completing assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secure inpatient visit notification to payors. * May also assist with scheduling and coordinating post discharge care for patients. Additional Skills & Qualifications * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Course in Medical Terminology required * Understanding of Third Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including ED. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Detroit,MI. Application Deadline This position is anticipated to close on May 25, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.