Night Auditor

DoubleTree by the Galleria is looking for an outgoing, highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, and have great customer service skills, apply today!

Required Skills and Abilities:

-At least one (1) year of previous hotel night audit or hotel front desk experience required.

-Flexible to work any overnight shift, including holidays and weekends.

-Must have the ability to communicate in English.

-Basic mathematical skills and ability to make accurate mathematical calculations.

-Previous direct customer service experience.

Job Description:

-Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.

-Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.

-Run audit reports and input revenue/expenses/allowances to generate the daily reports.

-Resolve guest related issues and complaints.

-Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.

Benefits:

• Medical, dental and vision insurance
• Matching 401k
• Employee assistance program
• Free life insurance
• Paid time off
• Holiday pay
• Hotel discount program
• Free lunch

Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity

Goal Completion - Inspired to perform well by the completion of tasks
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter - Inspired to perform without outside help
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

1 years: Hotel Night Auditor (required)