New

Print Support Field Technician

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Charlotte
May 13, 2025
Description This is for the PRINT SUPPORT TECHS. This will be a new team for them as they have not had this historically in house and are bringing it in house. They have been reliant on US Laser in the past but want to set this team up internally. REQUIRED SKILLS (per job description): 1.Strong organization skills. 2.Ability to work under general supervision. 3.Ability to work accurately in high-pressure situations. 4.Ability to communicate both verbally and in writing with users of varying levels of education and experience. 5.Must stay current with advances in computing technology. 6.Manual dexterity to use computer keyboards. 7.Must have reliable transportation 8.Ability to travel between campus buildings and to remote facilities as needed 9.Ability to handle on-call responsibilities as directed 10.An affinity for providing exceptional customer service and continuous improvement. ESSENTIAL FUNCTIONS (per job description): 1.Install, configure, and support end-user devices, peripherals, and software. 2.Respond to and resolve service requests and incidents. 3.Support hardware refresh and facility technology deployment projects. 4.Collaborate with Analyst II and Supervisor for escalations and complex issues. 5.Performs root cause analysis and provides technical documentation when appropriate. 6.Provide basic technical training to end users. 7.Maintain accurate asset tracking and documentation. 8.Participate in proactive support activities such as rounding in clinical and business spaces. 9.Makes hardware acquisition recommendations including helping users assess needs and providing any necessary quotes and purchasing guidance. 10.Assists with the planning and acquisition of new and existing facilities concerning computing devices, monitors, and peripherals such as printers, scanners and related hardware. 11.Maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and performs other duties of a similar nature as required. 12.Responsible for maintaining standard production levels 13.Assist in process and procedure enhancement and development. 14.Maintains and demonstrates professional competency according to departmental policies and procedures. 15.Complies with organization and department policies and procedures. Skills print, hp, hp engineer, print engineer, print support, support tech Top Skills Details print,hp,hp engineer,print engineer,print support,support tech Additional Skills & Qualifications High School Diploma REQUIRED. Bachelor's degree and CompTIA A+ is PREFERRED. Preferred Skills (per job description) 1.Mobility to work in a standard office setting and to use standard office equipment, including a computer. 2.Stamina to maintain attention to detail despite interruptions 3.Strength to lift and carry objects weighing up to 40 pounds Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Charlotte,NC. Application Deadline This position is anticipated to close on May 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.